Comms, Public Goods

Posted 8 Hours Ago
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San Francisco, CA, USA
In-Office
Senior level
Payments • Software
The Role
Lead communications strategy and execution for Stripe Public Goods programs (Frontier and Intercept). Develop narratives, craft high-quality written content, build media and influencer outreach, prepare spokespeople, and coordinate multi-stakeholder communications to shift research, funding, and behavior toward public-good solutions.
Summary Generated by Built In
Who we are About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Public Goods at Stripe is focused on catalyzing products or services that would improve the world but don’t exist because the commercial motivations aren’t yet sufficient. By characterizing these goods, and altering the incentives, we hope to bring them to market faster. Our two main initiatives—Frontier, a $1.8B advanced market commitment to accelerate carbon removal, and Intercept, an effort to accelerate the elimination of respiratory infections—are partnerships between Stripe and some of the world’s most ambitious organisations, including Google, Anthropic, the OpenAI Foundation, and J.P. Morgan.

What you’ll do

Stripe is looking for an entrepreneurial netizen to lead communications for our Public Goods programs. The success of Frontier and Intercept will be contingent on building strong networks of support and cooperation in the communities where they operate (researchers, scientists, technologists, healthcare). We’ll need to persuade people and organisations to change course: labs changing their research paths; entrepreneurs quitting their jobs to start something new; funders reprioritising their grant programs. You’ll laser in on the influential voices, and build targeted strategies to shift opinions and behaviours using traditional media, podcasts, video, substackers, influencers, events, and Twitter. You’ll craft compelling messaging on world-altering technologies; announce billions of dollars worth of grants and investments; publish opinionated editorial designed to inflect research fields; build communities of superfans; and manage coalitions of the world’s biggest companies and philanthropic organizations. If we’re successful, you’ll be instrumental in reducing CO2 in the atmosphere, ending respiratory infections, and whatever else comes next.

Responsibilities
  • ‘Full stack’ comms leadership for Intercept and Frontier, from strategy and narrative development right through to having great stories and content out in the world. 
  • Crafting the Intercept narrative (largely from scratch, it’s very early!), and evolving the Frontier story for the next phase.
  • Designing novel communications strategies from first principles to get journalists, influencers, policymakers, and substackers excited about these programs.
  • Writing excellent communications (i.e. announcements, social media posts, or opinion pieces). Note: we are unusually obsessive about the quality of our writing!
  • Partner with experts and leaders in the Frontier and Intercept teams: soliciting their ideas and expertise to inform the strategy, preparing them for media or podcast appearances, and building their profiles among important audiences.
  • Build excellent relationships with our partners (both funders and portfolio companies and projects) in pursuit of carefully orchestrated communications across many stakeholders
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements
  • Comfort with highly complex and technical subject matter; you don’t need to be a scientist yourself, but you will need to keep up with some very fast-moving ones on the team.
  • A superlative writer with a proven ability to translate complex, dense, technical information into compelling communications but which maximise fidelity.
  • High agency and autonomy: identifying gaps or risks, seeking out the context, and bringing fully formed ideas for leadership approval.
  • Experience in or around online movements which prize first-principles thinking, entrepreneurialism, and speed, like Silicon Valley, Progress, or Effective Altruism.
  • A strong intuition for how and why ideas spread, particularly on the internet.
Preferred qualifications
  • Experience working with traditional media outlets is good, but not required.

Skills Required

  • Comfort with highly complex and technical subject matter
  • Superlative writing ability translating technical information into compelling communications
  • High agency and autonomy; identifies gaps, seeks context, brings fully formed ideas
  • Experience in or around online movements valuing first-principles thinking, entrepreneurialism, and speed (e.g., Silicon Valley, Progress, Effective Altruism)
  • Strong intuition for how and why ideas spread online
  • Experience working with traditional media outlets

Stripe Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stripe and has not been reviewed or approved by Stripe.

  • Healthcare Strength Healthcare is positioned as comprehensive across mental, physical, and medical plans. Mental-health support is repeatedly surfaced as a meaningful part of overall coverage.
  • Parental & Family Support Parental leave and fertility benefits are highlighted as core elements of the package. Leave-related benefits are portrayed as a standout area of support for families.
  • Fair & Transparent Compensation Compensation is framed as a relative strength compared to other parts of the employee experience. Pay is frequently characterized as competitive and, for many roles, perceived as fair in absolute terms.

Stripe Insights

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The Company
HQ: San Francisco, CA
5,360 Employees
Year Founded: 2010

What We Do

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.

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