Job Summary
The Commissions Processor role is responsible for processing commission statements, completing analysis of statement and payouts, completed audits, and working commission related service tickets. This position is part of the Commissions Department which is responsible for the payment to external agents and agencies.
Primary Responsibilities:
- Process commission statements fully and accurately within two (2) business days of Matched/Reconciled date. Exceptions permitted.
- Submit all batch exceptions in a timely manner.
- Recalculate batches daily until all exceptions are cleared.
- Update all systems as applicable.
- Follow all departmental and company policies and procedures.
- Respond to all commission tickets within eight (8) business hours of receipt.
- Resolve all commission tickets within four (4) business days of receipt. Resolution means all internal steps have been taken to resolve the issue. If the issue must be submitted to the carrier for additional research, resolution means communicating clearly with the applicable internal parties.
- Maintain an audit rate of <3% error rate.
- Promptly notify management of issues with company pay rates, statement issues, and other items that may impact the payout timing of statements.
Primary Skills & Requirements:
- Excellent verbal communication skills
- Analytical skills
- Excellent customer service aptitude
- Advanced proficiency in MS Excel
- Attention to detail
- Professionalism
- Multi-tasking skills
- Dependability
- Willingness to learn and adapt
- Organizational skills
- High school diploma or equivalent
- 1+ years of customer service, sales, and/or call center experience preferred.
- College degree preferred
- Must be able to pass pre-hire and annual background check.
- Must be able to pass pre-hire drug test.
- Must be able to pass monthly OIG/SAM Exclusion List checks and annual compliance trainings.
Benefits Available
- Medical/Dental/Vision Insurance
- 401(k) Retirement Plan
- Paid Holidays
- PTO
- Community Service PTO
- FSA/HSA
- Life Insurance
- Short-Term and Long-Term Disability
About Integrity
Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
Skills Required
- High school diploma or equivalent
- Associate's degree in Accounting, Finance, Business Administration, or a related field
- 2+ years of experience in insurance operations, accounting, commission processing, or a related administrative role
- Strong understanding of insurance products, agency operations, and commission structures
- Proficiency with Microsoft Office, particularly Excel
- Experience with agency management systems and commission tracking software
- Excellent data entry, reconciliation, and analytical skills
- Strong attention to detail and a high degree of accuracy
- Effective organizational, communication, and problem-solving abilities
- Ability to manage confidential financial information
- Experience working in an independent insurance agency
- Knowledge of personal lines, commercial lines, and employee benefits commission structures
- Experience with accounting software and financial reporting
- Insurance industry experience and familiarity with carrier commission statements
Integrity Marketing Group, LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Integrity Marketing Group, LLC and has not been reviewed or approved by Integrity Marketing Group, LLC.
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Equity Value & Accessibility — Employee ownership and stock purchase opportunities are highlighted as notable parts of the package, with ownership beginning on the first day for eligible employees. Feedback suggests these equity elements help differentiate total rewards for corporate staff.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is commonly available to full-time corporate employees, alongside FSAs/HSAs and mental health resources. Some accounts also point to supportive additions like an EAP.
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Retirement Support — A 401(k) plan with employer match and immediate vesting is repeatedly referenced for eligible employees. Feedback suggests these programs provide a solid financial benefits foundation.
Integrity Marketing Group, LLC Insights
What We Do
Integrity Marketing Group is a leading omnichannel insurtech platform and one of the nation's largest independent distributors of life and health insurance products. The company leverages data and proprietary technology to provide holistic health, life, and wealth solutions, primarily focusing on the senior market. It offers a broad platform of resources and tools to support its network of independent agents.
