Commercial Underwriting Manager, Business Enterprise Solutions (BES)

The core parts of your role would be to:

• On a daily basis, the incumbent will analyze and underwrite commercial credit facilities together with additional credit related and administrative duties, for conventional commercial mortgage product types. Attention must be made to ensure that compliance with the company’s established lending guidelines and procedures are followed with recommendations submitted for approval to management. The incumbent is responsible to ensure all lending criteria have been satisfied on deals underwritten and outstanding documentation/conditions, if any, are being met in a timely manner (50%).
• On a daily basis, the incumbent will communicate with internal contacts (funders, managers, administrators, and commercial sales staff) as well as external contacts (lending partners, mortgage brokers, solicitors, appraisers and consultants) to ensure transactions are processed in a timely and efficient manner in order to deliver superior customer service and funding deadlines. Site inspections of properties or drive-by inspections may be required, on a deal-to-deal basis. (30%).
• On a daily basis, the incumbent is responsible for time management of their deal flow in order to meet prescribed deadlines (10%).
• On a monthly basis, the incumbent will be responsible for various administration and reporting duties required for the department/Company which will be relied upon by Senior Management (10%).

Let's Talk About You!

• Bilingualism is an asset
• Proficient underwriting skills with a minimum 3 years’ commercial mortgage experience and/or SFR underwriting experience
• Demonstrated service excellence within their field
• Post-secondary education (diploma/degree) preferred, preferably in business or finance
• Good working knowledge of MS Office (primarily Word and Excel)
• Effective analytical and problem solving skills
• Good business sense combined with sound technical knowledge of secured lending and factors affecting the commercial mortgage market
• Good organizational and time management skills
• Good understanding of regulatory, compliance, AML and privacy policies
• Ability to handle multiple competing priorities while providing optimal customer service
• Excellent communication skills, both oral and written
• Ability and desire to attend broker related events as required (often, after hours)
• Access to a vehicle for site inspection

Job Complexities/Thinking Challenges

• The position requires the incumbent to be a self-starter and make sound underwriting decisions as efficiently as possible. Commercial mortgage applications can be complex in nature, requiring creative and innovative thinking and proactive problem solving. Potential loan restructuring and negotiations can be required on deal-to-deal basis. The incumbent is required to follow corporate policies, procedures and regulatory requirements in order to work through files and rationalize the recommendations or decisions made. The ability to clearly identify material risks and outline the mitigating factors that form their ultimate recommendations to Management. In some cases, viability is assessed with limited access to information or documentation. Strong relationship management skills are required. The incumbent must exhibit a confident and knowledgeable approach in interactions with Partners/Broker/Client. Maintaining a balance between providing high level of customer service, meeting performance service level metrics, supporting the Origination team while upholding integrity and ensuring credit decisions are thoroughly assessed, and concerns are addressed as they arise and escalated when appropriate.