Commercial Training Manager – Shoulder Arthroplasty
Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.
As the Commercial Training Manager – Shoulder Arthroplasty, you'll play a pivotal role in developing the knowledge, confidence, and capabilities of our commercial teams. Leveraging your shoulder expertise, you'll create and deliver impactful training that helps sales professionals effectively support customers, improve patient outcomes, and drive business growth.
Partnering closely with Sales Leadership, Marketing, Medical Education, and Commercial Training, you'll strengthen field readiness through product education, procedural training, coaching, and sales enablement initiatives that translate directly to success in the field.
This is an ideal opportunity for a shoulder-focused orthopaedic professional who is passionate about developing others. Whether your background is in sales, clinical support, product management, or education, you'll have the chance to expand your influence beyond your current role while building experience in commercial training, curriculum development, and product launch readiness.
If you're looking to combine your shoulder expertise with a passion for coaching and leadership development, this role offers a path to make a meaningful impact across the business while helping others achieve their full potential.
What You’ll Do
Deliver Impactful Training
Help design and deliver product, procedural, clinical, and commercial training focused on the Shoulder Arthroplasty portfolio, including robotics. Facilitate instructor-led programs, virtual learning, and hands-on experiences that build sales confidence and field readiness. Support learning pathways, educational resources, and certification programs that help teams succeed.
Develop and Coach Field Teams
Partner with sales leaders and commercial teams to identify development opportunities and address learning needs. Provide practical coaching through field rides, training sessions, and product discussions while helping reinforce best practices and improve consistency across the field organization.
Support New Product Launches
Work closely with Marketing and cross-functional partners to prepare the organization for new product introductions and portfolio expansion. Develop training content, learning tools, and launch materials that simplify complex clinical and technical concepts into practical, field-focused education.
Collaborate Across the Business
Partner with Sales Leadership, Marketing, Medical Education, and Commercial Training teams to continuously improve shoulder education programs. Leverage field feedback and performance insights to drive meaningful learning outcomes and business impact.
What You’ll Bring
Bachelor’s degree required.
3+ years of experience in orthopaedics, medical devices, healthcare, sales, clinical education, training, product support, product management, or a related commercial function.
Experience in Shoulder Arthroplasty or a related reconstructive orthopaedic specialty strongly preferred.
Passion for coaching, educating, and developing others through training, mentoring, onboarding, or field support.
Strong communication and presentation skills with the ability to translate complex clinical or technical concepts into practical learning.
Proven ability to collaborate across sales, marketing, medical education, and commercial teams.
Preferred Experience
Shoulder Arthroplasty sales, clinical, product management, or training experience.
Experience supporting product launches, field education programs, operating room environments, cadaver labs, surgeon training, or procedural support.
Exposure to adult learning principles, curriculum development, or instructional design is a plus, though development opportunities will be available for the right candidate.
What Sets You Apart
You combine deep shoulder expertise with a passion for developing others. You have the ability to simplify complex clinical and technical concepts into practical, field-ready learning that builds confidence and drives performance.
You thrive in a fast-paced environment, balancing multiple priorities while delivering high-quality work and following through on commitments. Just as importantly, you're a collaborative partner who enjoys working across teams, embraces feedback, and continuously looks for ways to improve learning experiences and business results. If you're energized by coaching others, influencing field success, and helping a growing business reach its potential, you'll excel in this role.
Growth OpportunityThis role offers a strong growth path for a high-potential orthopaedic professional who is ready to broaden their impact. You’ll gain exposure to curriculum development, learning strategy, field coaching, product launches, and commercial enablement while working closely with experienced leaders across the business. For someone stepping into opportunity, it offers the chance to build deeper training expertise, strengthen business influence, and grow toward broader commercial training leadership over time.
Travel RequirementsYou can expect approximately 30–50% travel for field rides, cadaver labs, sales meetings, training programs, and customer-facing education events. This travel is an important part of staying close to the field, understanding team needs, and delivering hands-on learning experiences that support commercial success.
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
This is where you belong.
Inclusion and Belonging
Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/).
Other reasons why you will love it here
• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Purchase Plan, Tuition Reimbursement
• Work Life Balance: Flexible Personal and Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Wellbeing: Medical, Dental, Vision, Health Savings Account with employer contribution of $500 or more annually, Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Flexibility: Hybrid work model for most professional roles
• Training: Hands on, team customized, mentorship
• Extra Perks: Discounts on fitness clubs, travel and more
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Salaried/hourly roles: The anticipated base compensation range for this position is $133-140,000 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP.
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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Explore our website and learn more about our mission, our team, and the opportunities we offer.
Skills Required
- Bachelor's degree
- 3+ years experience in orthopaedics, medical devices, healthcare, sales, clinical education, training, product support, product management, or related commercial function
- Experience in Shoulder Arthroplasty or related reconstructive orthopaedic specialty
- Passion for coaching, educating, and developing others through training, mentoring, onboarding, or field support
- Strong communication and presentation skills; able to translate complex clinical/technical concepts into practical learning
- Proven ability to collaborate across sales, marketing, medical education, and commercial teams
- Experience supporting product launches, field education programs, operating room environments, cadaver labs, surgeon training, or procedural support
- Exposure to adult learning principles, curriculum development, or instructional design
Smith & Nephew Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smith & Nephew and has not been reviewed or approved by Smith & Nephew.
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Healthcare Strength — Medical, dental, and vision plans are paired with a global mental‑health program for employees and families, indicating a robust core health package.
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Retirement Support — U.S. employees have access to a 401(k) with company contributions, and share plans complement long‑term savings.
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Leave & Time Off Breadth — Generous holiday, paid volunteering leave, and flexible work models point to broad time‑off options.
Smith & Nephew Insights
What We Do
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.








