About LGC
With over 180 years of scientific heritage and operations in 14 countries, our products and services are integral to the industries that safeguard our food, water, medicine, and environment.
Working collaboratively with our partners across the scientific community, our solutions address some of the most complex challenges facing society today. Together we respond to global health challenges, pioneer precision medicine, and advance the safety and sustainability of our food, medicines and environment.
From pharmaceutical companies and diagnostic manufacturers, to testing laboratories and food and beverage producers, our diverse customers rely on our innovative solutions to ensure the highest standards of quality, safety, and compliance.
Job DescriptionThe Commercial Training & Development Specialist is responsible for leading sales training and development activities pertaining to sales enablement e.g. product training and Korn Ferry/Miller Heiman (Strategic Selling with Perspective, LAM, etc.). Additionally, this role will support developing, updating, planning, and measuring the effectiveness of training and development programs within the Commercial organization. In coordination with commercial and marketing leadership, this role will be responsible for annual sales meetings, and ongoing educational opportunities; both in-person and virtually. Other responsibilities will include supporting the development planning process and creating sales tools while regularly consulting with the commercial team to identify continuous improvement opportunities.
QualificationsTo perform this job successfully, an individual must be able to perform each essential function below satisfactorily.
Essential Functions:
- Plans, coordinates, and facilitates Train-the-Trainer sessions as needed and directed by management specifically focused on Korn Ferry/Miller Heiman Strategic Selling with Perspective and LAMP (will provide certifications if not already obtained)
- Coordinates classroom logistics and virtual training for sales meetings, product updates/information, and on-going educational opportunities
- Supports the design and development of curriculum and content for E-Learning, virtual training, and in-person delivery
- Administers/maintains commercial Learning Management System (LMS)
- Develops training and communications around Salesforce usage and feature updates.
- Partners with Sales and Marketing leadership to assess training needs, develop an implementation plan, and create, lead, and facilitate learning/training initiatives
- Maintains a global mindset to adapt training and deliverables based on geographically inspired learning differences
- Measures and tracks sales competencies, knowledge level and role satisfaction
- Utilizes project management techniques to track and implement deliverables such as project milestones, scope, goals, deliverables, resources, timing, etc.
- Administers needs assessments across the commercial team using a variety of sources, such as employee feedback, performance data, and assessment tools to identify gaps in training, skills, and performance
- In collaboration with Commercial Operations and Sales Leadership, set performance metrics for development programs, continually measuring performance and reporting out on findings
Other Skills, Abilities, and Competencies:
- Outstanding interpersonal and communication skills including public speaking, facilitation, and delivery of training and learning
- Understanding of adult learning theories; needs assessment; performance consulting
- Knowledge of Life Science and/or Biotechnology industry desired
- Ability to understand products and technical data and workflow instructions
- Ability to work and deliver in a fast-paced, ever-changing environment
- Ability to work autonomously with the ability to manage multiple projects simultaneously; ability to effectively work on many priorities at one time, which change frequently
- Must demonstrate good professional judgment and reliability
- Demonstrated ability to build relationships at all levels within the organization
- Demonstrated leadership beyond minimum job responsibilities
Education/Experience/Licenses/Certifications:
- Korn Ferry/Miller Heiman Certification preferred
- BA/BS in Training, Instructional Design, E-Learning, other Learning disciplines, or related field preferred
- 3 years of sales training experience; or any combination of education and experience which would provide an equivalent background
- 3+ years hands-on experiences with using Microsoft Word, Excel, and PowerPoint
- High detail orientation and expectation for quality
- Experience in project management
- Experience in Learning Management Systems
- Experience with virtual meeting tools such as GoToMeeting or Skype
- Certification or proficiency in Salesforce CRM
Technology/Equipment Skills:
- Salesforce CRM knowledge and practical use
- Microsoft Office, Outlook, Word and Excel
- Use of a web browsers
ABOUT LGC
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.
OUR VALUES
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website www.lgcgroup.com
#scienceforasaferworld
Skills Required
- 3 years of sales training experience
- Design and develop curriculum for e-learning, virtual, and in-person delivery
- Administer and maintain a Learning Management System (LMS)
- Proficiency or certification in Salesforce CRM
- 3+ years hands-on experience with Microsoft Word, Excel, and PowerPoint
- Experience with virtual meeting tools (GoToMeeting, Skype)
- Experience in project management and using project management techniques
- Outstanding interpersonal and communication skills, including public speaking and facilitation
- Understanding of adult learning theories, needs assessment, and performance consulting
- High attention to detail and ability to manage multiple priorities autonomously
- Korn Ferry/Miller Heiman certification
- BA/BS in Training, Instructional Design, E-Learning or related field
- Knowledge of the Life Science and/or Biotechnology industry
LGC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LGC and has not been reviewed or approved by LGC.
-
Healthcare Strength — Health, dental, and vision coverage with FSA/HSA options are consistently part of the package, and private medical is cited where applicable in the UK. Coverage is often characterized as solid alongside other core benefits.
-
Retirement Support — Retirement offerings include a 401(k) with employer contribution in the U.S. and pension schemes in the UK, complemented by life and disability insurance. These elements are highlighted as part of a standard-to-competitive core package.
-
Leave & Time Off Breadth — Paid time off, holidays, sick leave, and family leave are broadly available, with some sites offering a year‑end shutdown. Flexibility and local leave programs contribute to a generally well-rounded time‑off offering.
LGC Insights
What We Do
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range. LGC’s tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products. LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. LGC’s core purpose of Science for a safer world and its core values of passion, curiosity, integrity, brilliance and respect, drive its culture. As of 30 June 2021, it employs 4,350 employees, of which over 1,175 employees hold PhD and/or master’s degrees. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.
