Commercial Territory Manager

Posted 3 Days Ago
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Los Angeles, CA, USA
In-Office
Junior
Industrial • Manufacturing
The Role
Drives sales growth across an assigned territory by developing new business, expanding existing accounts, recommending product solutions, negotiating commercial terms, and executing territory plans. Manages key accounts, builds long-term customer relationships, supports post-sale satisfaction, and mentors less experienced sales representatives. The role requires Spanish fluency, sales experience, CRM and Microsoft Office proficiency, and knowledge of HVAC and refrigeration products.
Summary Generated by Built In
What Drives Success

As a Commercial Territory Manager, you will drive sales growth by developing new business opportunities, strengthening relationships with existing customers, and delivering solutions that meet their needs. You will manage accounts and prospects within an assigned territory, with a focus on growing local market share and supporting key or strategic accounts as needed.

Key Responsibilities
  • Drive Sales Growth: Identify and develop new business opportunities while expanding relationships and sales with existing customers.
  • Provide Product Solutions: Recommend the right products and solutions based on customer needs, product specifications, industry requirements, and applicable regulations.
  • Manage Commercial Terms: Negotiate pricing, terms of sale, and service agreements to achieve mutually beneficial outcomes.
  • Build Customer Relationships: Deliver a high level of post-sale support and customer satisfaction by fostering strong, long-term relationships that drive retention and repeat business.
  • Develop Territory Strategies: Create and execute annual, quarterly, and monthly account and territory plans designed to achieve sales and growth objectives.
  • Support Key Accounts: Manage a select group of key or named accounts, developing strategies to strengthen partnerships and maximize business opportunities.
  • Coach and Mentor: Provide guidance and mentorship to less experienced sales representatives as needed, sharing product knowledge, sales strategies, and best practices.
What We Are Looking For
  • Bachelor’s degree in a related field, or an equivalent combination of education and relevant experience.
  • Minimum of 1 year of related sales or industry experience.
  • Fluent in Spanish required
  • Proven ability to build and maintain strong customer relationships and understand customer needs.
  • Strong listening, communication, persuasion, negotiation, and time-management skills.
  • Knowledge of sales principles and practices, including sales strategies, product demonstrations, sales techniques, and account management.
  • Strong understanding of customer service principles, including assessing customer needs, meeting service expectations, and measuring customer satisfaction.
  • Excellent written and verbal communication skills with the ability to effectively communicate with customers and internal stakeholders.
  • Intermediate knowledge of industry products, solutions, and applications.
  • Proficiency with Microsoft Office Suite and Customer Relationship Management (CRM) software.
  • Ability to work independently, manage priorities, and effectively execute territory and account plans.
Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Skills Required

  • Bachelor's degree in a related field or equivalent combination of education and relevant experience
  • Minimum of 1 year of related sales or industry experience
  • Fluency in Spanish
  • Ability to build and maintain strong customer relationships and understand customer needs
  • Strong listening, communication, persuasion, negotiation, and time-management skills
  • Knowledge of sales principles and practices, including sales strategies, product demonstrations, sales techniques, and account management
  • Strong understanding of customer service principles and customer satisfaction measurement
  • Excellent written and verbal communication skills
  • Intermediate knowledge of industry products, solutions, and applications
  • Proficiency with Microsoft Office Suite and CRM software
  • Ability to work independently, manage priorities, and execute territory and account plans
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The Company
Richardson, Texas
230 Employees
Year Founded: 1895

What We Do

Your committed partner in all things HVAC. In Lennox, you have a partner you can depend on. We’ve worked hard to earn your trust ever since the world’s first riveted-steel furnace rolled off our assembly lines in 1895—developing reliable, innovative heating and cooling systems to keep you comfortable. Lennox is a single source for efficient, reliable, and innovative HVAC solutions that professionals continue to depend on year in and year out.

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