Commercial Strategy Manager

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

The Mission:

The Commercial Strategy Manager is an execution-focused role that supports the Sr. Commercial Strategy Manager in driving go-to-market strategy for Gaming Operations and Game Sales Electronic Gaming Machine (EGM) products. This role delivers meaningful business impact by analyzing field performance data, supporting product placements, and ensuring the day-to-day operations of the commercial strategy function run efficiently and effectively.

Job Summary:

The Commercial Strategy Manager supports the execution of go-to-market plans for new slot products and hardware across Gaming Operations and Game Sales product lines, working under the direction of the Sr. Commercial Strategy Manager. In this role, you will conduct portfolio performance analysis and assist in developing sales support materials that enable the field sales team to operate effectively. You will serve as a key operational link between sales, product, and fulfillment teams, ensuring accurate order processing, timely communication, and consistent follow-through on strategic initiatives. This is an excellent opportunity for an analytically minded professional looking to grow their career at the intersection of sales strategy, product management, and data analytics in the gaming industry.

Outcomes:

Success in this role is measured by the effective execution of go-to-market plans that result in strong product placement, optimized field performance, and increased revenue across assigned product lines. The Commercial Strategy Manager is expected to maintain up-to-date sales support materials and order fulfillment records, contributing directly to customer satisfaction and territory growth targets. Building strong cross-functional working relationships and demonstrating increasing ownership of assigned tasks over time are key indicators of growth and performance in this position.

Essential Job Functions:

• Executes go-to-market tasks for all new slot products across Gaming Operations and Game Sales product lines, including integration of new slot hardware into the marketplace.

• Manages sales support communication channels, including training materials and strategic direction for game placements, configurations, and territory-level action plans.
• Oversee the order fulfillment chain to ensure accuracy, timeliness, and alignment with customer expectations; proactively resolve fulfillment issues as they arise.
• Act as the primary liaison between Sales and Product Development teams, maintaining an ongoing feedback loop on product roadmaps, launch status, and in-field performance.
• Identify and assess opportunities, risks, and challenges related to gaming operations product deployments, and develop practical internal solutions to support business continuity.
• Manages product profiles with all key attributes to ensure optimal placements targets are generated
• Build and sustain productive cross-functional collaboration with Account Executives, product teams, and operational stakeholders to drive growth and optimization outcomes.
• Any other duties as assigned.

• 2 or more years of experience in the Gaming industry or a related field.
• Prior experience in data analytics, sales support, or product management.
• Bachelor’s degree in Business, Finance, Marketing, or a related field; equivalent professional experience will be considered.

Preferred:

• Experience working in a commercial strategy, business development, or sales operations environment.
• Familiarity with gaming regulatory environments and compliance requirements.

Knowledge, Skills and Abilities:  

• Proficiency in data interpretation and reporting; ability to translate performance datasets into clear summaries and actionable insights.
• Working knowledge of Microsoft Office (Excel, PowerPoint, Word); familiarity with Tableau or equivalent data visualization tools.

• Experience with Salesforce or other CRM platforms for tracking customer and sales activity.
• Exposure to MS Access, SQL, or other database tools is a plus.
• Strong interpersonal and communication skills with the ability to work effectively across teams and functions.
• Detail-oriented and organized, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Eagerness to learn and grow within a commercial strategy function, with a proactive approach to problem-solving.

 Work Conditions:

This full-time position is based in Las Vegas, NV and operates in a standard office environment. The role may require occasional evening and weekend hours to meet business needs, along with some travel to support customer engagements and sales territory management

Light & Wonder and its affiliates (collectively, L&W) are engaged in highly regulated gaming businesses.  As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.  

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.