Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job Summary
As Inside Sales Representative you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.
What you will do
- Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts
- Proactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success
- Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides
- Delivering Business Outcomes – Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metrics
- Mitigating Risk and Churn – Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities
- Enabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption
- Delivering Insights - Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences
- Territory: EMEA
What you will have
- 1+ years of experience managing full sales cycle (inside or field sales) in the software or technology or telecommunications space
- Professional working proficiency in English (essential)
- Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
- Experience in transactional sales; high velocity
- Excellent time management skills
- Strong ability to collaborate with internal operational and account management teams
- Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
- Strong presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan; ability to use
- A curious nature with a desire to learn and a competitive spirit
- Action-oriented mentality – loves to get things done!
Benefits
- Uncapped Commission
- Achievers club awards & Incentives
- Provident Fund
- Medical Aid + Gap Cover
- Employee Assistance Program
- Education Support Program
- Gym Reimbursement
- Life Insurance
- Disability Insurance
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What We Do
DigiCert is the digital trust provider of choice for leading companies around the globe, enabling individuals, businesses, governments, and consortia to engage online with confidence, knowing their digital footprint is secure.
