Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
Commercial / Sales Associate - (Contract Position)
Fever is looking for a Commercial / Sales Associate for the launch of our newest immersive experience in Singapore.
About the Experience
BuzzAttack is the ultimate immersive experience where players step into the spotlight of an authentic American-style TV game show. We combine the thrill of classic formats like Jeopardy!, Wheel of Fortune, and Waypout into a high-energy, interactive format. Designed around a central game wheel with individual podiums for each participant. The aesthetic features premium high-gloss finishes, lacquered surfaces and mirrored surfaces to create a high-end broadcast atmosphere.
About the Role
As Commercial / Sales Associate for Fever Originals in Southeast Asia, you will be part of the team driving the B2B area focused on special events, group bookings, and private experiences. You’ll manage inbound and outbound sales opportunities, handle customer calls, close deals for birthday celebrations and corporate or private events, and support the reporting and analysis of customer feedback.This role is ideal for a proactive, customer-oriented individual who enjoys relationship building, has a commercial mindset, and is comfortable in a fast-paced, dynamic environment.
- Strong command of English and Mandarin Chinese is essential for this role.
- Outreach to local groups (local hotels, schools, universities, large companies, etc.) to drum up sales, for additional sales opportunities.
- Manage B2B sales inquiries (both inbound and outbound) for Fever Originals in Southeast Asia.
- Handle customer calls and emails, from first contact to booking confirmation.
- Close deals for group visits, birthday celebrations, and privatizations.
- Provide personalized customer care, ensuring every interaction reflects Fever’s high service standards.
- Collect and analyze feedback to identify areas for improvement and share insights with management.
- Support reporting processes and help structure key performance metrics for the Fever for Business channel.
- Collaborate with the marketing and operations teams to align communication and optimize visitor satisfaction.
- Assume the role of a Fever brand ambassador; you are a representative of the company and should be serving and communicating the values of the company.
- Proactively communicate any challenges, opportunities, and suggestions to the Fever producer team for consideration and/or appropriate action.
About You
- 2-3 years experience in sales, customer service, or commercial roles, ideally in hospitality, events, or entertainment.
- Strong communication and interpersonal skills, both written and verbal in English.
- Proactive attitude with a problem-solving mindset and attention to detail.
- Good analytical ability to interpret customer data and feedback.
- Comfort managing multiple priorities and adapting to fast-changing scenarios.
- Proficiency with CRM software and productivity tools (e.g., Excel, Google Sheets).
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Skills Required
- Fluency in English and Mandarin Chinese
- 2-3 years experience in sales, customer service, or commercial roles
- Strong written and verbal communication and interpersonal skills
- Proactive attitude, problem-solving mindset, and attention to detail
- Analytical ability to interpret customer data and feedback
- Comfort managing multiple priorities and adapting to fast-changing scenarios
- Proficiency with CRM software
- Proficiency with Excel and Google Sheets
- Experience in hospitality, events, or entertainment
- Ability to represent the Fever brand and communicate company values
Fever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fever and has not been reviewed or approved by Fever.
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Wellbeing & Lifestyle Benefits — Wellhub fitness access and generous discounts on company-run experiences are consistently highlighted as standout perks. These lifestyle benefits add distinctive value for those who prioritize cultural outings and wellness.
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Flexible Benefits — U.S. postings point to tax-advantaged accounts (HSA/FSA/DCFSA) and commuter benefits, while some markets offer extras like flexible-comp platforms and language classes. Although specifics differ by country and role, the offering extends beyond core basics.
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Parental & Family Support — Job ads outline a structured parental-leave program for both birthing and non-birthing parents with defined paid components. Clear leave design complements broader time-off policies and supports family needs.
Fever Insights
What We Do
Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment. Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities. The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world. Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others. In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us. Available for iOS and Android.
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