Commercial Relationship Manager III - CDL

Posted 15 Days Ago
Be an Early Applicant
Boston, MA, USA
Hybrid
137K-224K Annually
Expert/Leader
Fintech • Software • Financial Services
The Role
The Commercial Relationship Manager III focuses on business development, underwriting, risk management, and portfolio oversight while mentoring junior staff and ensuring high deal quality.
Summary Generated by Built In

Hiring Range: $136,599 - $224,413
 

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

 The Relationship Manager (RM) III - Tax Credit  is highly independent and is considered a subject matter expert with significant experience and knowledge. The RM III will have a highly developed sense of deal quality and be comfortable discussing sophisticated transactions with credit and the senior management team. Will be used by other staff as a sounding board. Will have an extensive network and deep relationships. RM III will likely be supported by dedicated Portfolio Manager (PM).

Primary responsibilities include business generation to meet sales goals.  Maintenance of portfolio with customer contact and oversite of PM's management of the portfolio.

 

New Business Development & Related Responsibilities

Business Development

  • Achieve sales goals and objectives

  • Strong representative of the Bank, attending networking events and taking the lead in industry organizations at times.

  • Deep network of contacts for business generation and market advice.

  • Actively manage a prospect list and consistently network with COIs and internal business partners

  • Extensive knowledge and understanding of underwriting procedures, including ability to recommend complex structures

  • Deep understanding of risk acceptance criteria (RAC's) and also an appreciation of appropriate occasion to seek exceptions

  • Understand importance of due diligence including strong awareness of specific areas of risk (inc fraud)

  • Supervise and assist (as appropriate) in writing of pre-deals and credits to a high quality, requiring limited overview from TL/GH

  • Engage with internal risk review and external reviewers in a credible manner, answering queries in an appropriate manner

 

Underwriting and Due Diligence

  • Extensive knowledge and understanding of underwriting procedures, including ability to recomend complex strcutures

  • Deep understanding of risk acceptance criteria (RAC's) and also an appreciation of appropriate occasion to seek exceptions

  • Understand importance of due diligence including strong awareness of specific areas of risk (inc fraud)

 

Credit Interactions

  • Supervise and assist (as appropriate) in writing of predeals and credits to a high quality, requiring limited overview from TL/GH

  • Engage with internal risk review and external reviewers in a credible manner, answering queries in an appropriate manner

 

  • Present complex credits for discussion comfortably, addressing key issues, and answer probing questions.

  • Deep understanding of loan documents and legal srtuctures.

  • Ability to negotiate complex loan documents, highlighting issues to TL/GH as appropriate

  • Can negotiate effectively with borrowers obtaining optimal outcomes

  • Work with PM to maintain strong portfolio quality, including covenant testing & risk ratings

  • Ongoing awareness of risk factors within the portfolio (major lease roll etc), and be prepared to adjust risk ratings based on expected outcomes

  • Work in conjunction with the Construction Management Group on active construction loans

  • Review appraisals and Field Exams and surface issues or notable items to Team Leader (TL) and Group Head (GH) as necessary

  • Assist Group Head with tax credit investment strategy and portfolio management as necessary

  • Ability to guide AVP/VP on their roles in absence ot TL/GH.  May have a coach role with PM and is required to impart knowledge to PM for underwriting purposes. Will likely be asked to serve as a mentor to more junior staff.

 

Legal / Loan Closings:

  • Deep understanding of loan documents and legal structures

  • Ability to negotiate complex loan documents, highlighting issues to TL/GH as appropriate

  • Can negotiate effectively with borrowers obtaining optimal outcomes

 

Portfolio Management & Related Responsibilities

Portfolio Management:

  • Work with PM to maintain strong portfolio quality, including covenant testing & risk ratings

  • Ongoing awareness of risk factors within the portfolio (major lease roll etc), and be prepared to adjust risk ratings based on expected outcomes

  • Work in conjunction with the Construction Management Group on active construction loans

  • Review appraisals and Field Exams and surface issues or notable items to Team Leader (TL) and Group Head (GH) as necessary

  • Assist Group Head with tax credit investment strategy and portfolio management as necessary

 

Training Responsibilities 

  • Ability to guide AVP/VP on their roles in absence ot TL/GH.  May have a coach role with PM and is required to impart knowledge to PM for underwriting purposes. Will likely be asked to serve as a mentor to more junior staff.

  • Extensive knowledge of policy and procedures and will make recommendations to Team Leader (TL) for policy enhancements / exceptions

  • Proficient user of relevant technology including market research data.

  • Proficient with nCino and using nCino covenant and tracking reports for portfolio management

 

Policy and Procedures

  • Extensive knowledge of policy and procedures and will make recommendations to Team Leader (TL) for policy enhancements / exceptions

 

Technology

  • Proficient user of relevant technology including market research data.

  • Proficient with nCino and using nCino covenant and tracking reports for portfolio management

 

Special Projects

  • May be requested to assist in deeper administrative or strategic projects

 

Qualifications:

  • Bachelor’s degree or equivalent experience required 

  • Proven underwriting abilities, including 10 + years experience as a Commercial Lender

  • Formal Bank credit training preferred

  • Experience in structuring tax credit investments and equity portfolio management preferred


About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer.  All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

Skills Required

  • Bachelor's degree or equivalent experience
  • 10+ years experience as a Commercial Lender
  • Proven underwriting abilities
  • Formal Bank credit training
  • Experience in structuring tax credit investments
  • Experience in equity portfolio management
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The Company
HQ: Boston, Massachusetts
2,468 Employees

What We Do

Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency

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