Commercial Relationship Manager I/II/III

Posted 3 Days Ago
Be an Early Applicant
Pasadena, TX, USA
In-Office
Expert/Leader
Financial Services
Serving the financial needs of families, businesses and communities for over 135 years
The Role
Manages commercial loan portfolios, including underwriting, risk analysis, loan packaging, renewals, documentation, closings, collateral review, and past-due notices. Develops customer and prospect relationships through business development, loan production, negotiations, community involvement, cross-selling, and customer service. Higher levels manage complex accounts, guide junior relationship managers, and support portfolio profitability.
Summary Generated by Built In
Overview

The purpose of this job is to use Commercial Lending skills to provide practical application in the areas of portfolio management, preparation of loan packages, property inspections, relationship development and other duties as needed in such a way as to contribute to the overall achievement of departmental goals.


This position may be filled as a Level I, II, III.  Additional responsibilities and qualifications apply.



THIS POSITION IS OPEN TO THE GREATER HOUSTON AREA.

Responsibilities
  • Practice commercial loan portfolio management skills through practical application of assigned portfolio including project analysis, loan underwriting, proper risk analysis and identification of risk rate, packaging and presentation, renewal processing, loan doc prep and closing, collateral analysis, past due notice management, etc. Work with Audit, Loan Review and the OCC as needed
  • Practice business development skills through the practical application of performing business calls to customers and prospective customers in order to gain further experience in outside loan production and negotiations and support achievement of new business goals
  • Provide high level of customer service to existing clients in order to build relationships, to expand development of business and to identify and create cross sell opportunities for other product lines
  • Maintains professional community relations to increase the bank’s visibility and new business opportunities, and to further personal development.
  • Perform additional duties as assigned.

Level II additional responsibilities:

  • Maximizes the department’s profitability through the maintenance of a high-quality loan portfolio. Has credit authority on large and complex accounts
  • Actively participates in business development activities for the purpose of attracting additional profitable business for the bank
  • Provides guidance to less experienced relationship managers
  • Maintains professional community relations, including leadership roles, to increase the bank’s visibility and new business opportunities, and to further personal development
  • Cross-sell additional products and services to existing customer base and asks for referrals
  • Perform additional duties as assigned.

Level III additional responsibilities:

  • All responsibilities listed 
Qualifications
  • Bachelor’s degree in business, finance, accounting, related field, or equivalent experience
  • Minimum of three years proven and progressive commercial lending/credit experience or equivalent
  • Experience with real estate or commercial lending risk analysis
  • Developed understanding of lending and credit approval process as well as pertinent bank policies and external regulations
  • Practical working knowledge of sales principles
  • Detailed knowledge of credit analysis practice and procedure
  • Familiarity with products and services offered by financial services institutions
  • Effective oral and written communication skills
  • Excellent interpersonal skills
  • Developed decision making and persuasion skills
  • Proven ability to build relationships
  • Time management/organization skills
  • Computer skills to include word processing and spreadsheet application
  • Customer contact and sales and service skills

Level II additional qualifications:

  • Bachelor’s degree in business, finance, accounting, related field, or equivalent experience
  • Minimum 5 years of progressively increasing commercial lending experience
  • Knowledge of pricing models as it relates to profitability of lending unit
  • Fully developed understanding of lending and credit approval process as well as pertinent bank policies and external regulations
  • Knowledge of sales principles
  • Detailed knowledge of credit analysis practice and procedure
  • In-depth knowledge of products and services offered by financial services institutions
  • Strong analysis, judgment and communication (oral and written) skills
  • Should possess excellent negotiation and problem-solving skills
  • Ability to present loan commitments to executive management of customers should be attained prior to this level
  • Must possess a high level of analytical skills
  • Must possess effective interpersonal skills
  • Ability to be assertive and decisive in arriving at sound business decisions which serve the best interest of the association and the borrower
  • Motivation and initiative are essential
  • 10 years lending experience preferred

Level III additional qualifications:

  • Minimum of 10 years proven and progressive middle market and corporate banking experience.

Physical Requirements/Working Conditions:  Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.


Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.


Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site.  Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank.  No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.


Skills Required

  • Bachelor's degree in business, finance, accounting, a related field, or equivalent experience
  • At least 3 years of proven, progressive commercial lending or credit experience, or equivalent
  • Experience with real estate or commercial lending risk analysis
  • Understanding of lending and credit approval processes, bank policies, and external regulations
  • Working knowledge of sales principles
  • Detailed knowledge of credit analysis practices and procedures
  • Familiarity with financial services products and services
  • Effective oral and written communication skills
  • Excellent interpersonal, relationship-building, decision-making, persuasion, organization, and time-management skills
  • Computer skills, including word processing and spreadsheet applications
  • Customer contact, sales, and service skills
  • Level II: At least 5 years of progressively increasing commercial lending experience
  • Level II: Knowledge of lending profitability pricing models
  • Level II: Strong analytical, negotiation, problem-solving, judgment, and communication skills
  • Level II: Ability to present loan commitments to executive management
  • Level II: Ability to make assertive and decisive business decisions
  • Level II: 10 years of lending experience
  • Level III: At least 10 years of proven, progressive middle-market and corporate banking experience

Trustmark Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trustmark Bank and has not been reviewed or approved by Trustmark Bank.

  • Retirement Support — Offerings include a 401(k) with company match and an employee stock purchase plan, supporting long‑term savings and retirement readiness.
  • Leave & Time Off Breadth — Paid vacation, sick leave, and defined holidays provide predictable time away and help balance work and life.
  • Wellbeing & Lifestyle Benefits — Banking perks, tuition reimbursement, and structured training and development add non‑cash value beyond base pay.

Trustmark Bank Insights

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The Company
HQ: Jackson, Mississippi
2,176 Employees
Year Founded: 1889

What We Do

Trustmark is a financial services company providing banking and financial solutions through offices in Alabama, Florida, Georgia, Mississippi, Tennessee and Texas. Equal Housing Lender | Member FDIC Privacy Policy: www.trustmark.com/privacy.html

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