Commercial Project Manager

Posted 2 Days Ago
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Philadelphia, PA, USA
In-Office
Senior level
Pharmaceutical
The Role
Manages customer packaging and pharmaceutical service projects from planning through completion, ensuring timelines, budgets, deliverables, regulatory compliance, and customer expectations are met. Serves as the primary customer contact, leads project teams and kickoffs, manages expenses, billing, specifications, contracts, pricing, and contribution margins, and supports business development. Coaches Associate Project Managers, coordinates customer visits, facilitates lessons learned, and contributes to continuous improvement and employee onboarding.
Summary Generated by Built In

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.


We are PCI. 


Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

   

Summary of Objective:

Manages designated customer projects to ensure that goals and objectives are accomplished within prescribed time frame and budget while adhering to applicable regulations and protocol requirements.  Lead and play an integral part in individual project success and provide PCI a competitive advantage in long-term customer management. 

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

  • Accountable for overall project management for assigned projects using appropriate project planning tools.  Communicates milestones, critical path activities and assign internal and external responsibility to ensure the project achieves all deliverables per the customer requirements and agreed upon timeline.
  • Primary customer contact for activities, including timeline, budget and customer expectation management.
  • Provide support to business development as necessary providing review of quotes for accuracy.
  • Assist with customer supply agreements/contracts during project development.
  • Understand purchasing authorization from the supply agreement.
  • Work with the customer to ensure correct components and artwork changes; verify pricing to quote and re-price if necessary; communicate price variances with management.
  • Responsible for leading Project Team and Technical Kick Off Meetings for assigned projects.
  • Forecast and manage project expenses in adherence with the project budget.
  • Generate customer invoice/billing including supporting documentation.
  • Review and approve internal customer-based specifications for packaging components and processes.
  • Provide suggestions for packaging solutions in the areas of design and specification management.
  • Coach, mentor, and supervise Associate Project Managers.
  • Effectively facilitate a lessons learned at the conclusion of projects to ensure we capture best practices, receive constructive feedback, and develop solutions and action plans to make the next project a success.
  • Understand and analyze contribution margin for each project.
  • Commit and meet budgetary objectives and communicate adjustments to Business Unit Manager.
  • Establish effective meetings and communication plan to ensure success of each project.
  • Participate in continuous improvement projects.
  • Manage customer visits to PCI.
  • Training and onboarding of new employees within same role, as requested. This position may require overtime and/or weekend work.
  • Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
  • Attendance to work is an essential function of this position.
  • Performs other duties as assigned by Manager/Supervisor.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

  • Bachelor's Degree in a related field and/or 5-7 years related experience and/or training.
  • College Level Mathematical Skills
  • Advanced Computer Skills: Ability to perform the most complex computer tasks and operate various computer programs.            
  • Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
  • Highest Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems and deal with nonverbal symbolism in its most difficult phases while dealing with concrete/abstract variables.
  • Supervisory Responsibilities

Preferred:

  • Ability to effectively present information to various people as the job requires.
  • Ability to identify and resolve problems in a timely manner.
  • Ability to show success in managing employees.
  • Ability to display a willingness to make decisions.                                         

#LI-SW1

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Skills Required

  • Bachelor's degree in a related field and/or 5-7 years of related experience and/or training
  • College-level mathematical skills
  • Advanced computer skills and ability to operate various computer programs
  • Full professional proficiency in speaking, reading, and writing
  • Ability to apply advanced logical or scientific reasoning to complex problems
  • Supervisory experience or responsibility
  • Ability to effectively present information to various audiences
  • Ability to identify and resolve problems in a timely manner
  • Demonstrated success managing employees
  • Willingness to make decisions

PCI Pharma Services Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PCI Pharma Services and has not been reviewed or approved by PCI Pharma Services.

  • Retirement Support Feedback suggests the company provides a 401(k) with an employer match in the mid‑single‑digit range, with immediate vesting noted in certain cases. This is viewed as a solid component of the overall package.
  • Leave & Time Off Breadth PTO and paid holidays are commonly available, and some roles indicate vacation is accessible from early tenure. Availability of time off is frequently described as a positive element of the package.
  • Affordable Benefits Health insurance is sometimes described as reasonably priced depending on plan tier. Feedback suggests core medical, dental, and vision coverage is part of a standard offering.

PCI Pharma Services Insights

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The Company
HQ: Philadelphia, PA
2,259 Employees

What We Do

PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.

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