Primary Purpose:
Assist loan officers in the daily management and monitoring of their loan portfolio to include loan underwriting for new and existing members and support with covenant and financial tracking to include some member interaction. Perform various other member service tasks and assignments as required.
Essential Responsibilities:
- Assist the loan officers with the loan approval process by obtaining and analyzing financials, preparing loan summaries and packages for approval.
- Monitor the maturing loan report and assist loan officer and administrative officer in underwriting loans for renewal. Complete quarterly and annual reviews of credits if necessary.
- Complete quarterly Problem Asset Reports for the loan officer’s portfolio for review and approval and assist with managing credit monitoring items.
- Learn about the Bank’s products and services and TFSG companies to assist the Commercial Bankers and Relationship Specialists as backup if needed. This will include traditional banking functions such as transferring funds to/from accounts, assisting members on the phone and via email, as well as following up with referrals to our TFSG partners.
- Work on special projects as requested to help improve efficiencies in the region’s overall loan portfolio management.
- Work along with and independently of the lenders to understand closing requirements for all loans as well as help clear exceptions as needed.
- Proactively build strong and effective partnerships with all business partners.
- Promote TowneBank within the community by volunteering and attending TowneBank sponsored events.
- Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA)
- Other duties as assigned.
Minimum Required Skills & Competencies:
- Excellent member service skills
- Excellent communication skills and the ability to interact professionally with internal and external members
- Familiar with effective lending and underwriting practices
- Experience with analyzing financial statements and underwriting commercial credit
- Ability to work with minimal supervision
- Ability to work well with various internal departments to achieve team goals and objectives
- Knowledge of banking industry policies and procedures
- Computer skills (Word and Excel)
Desired Skills & Competencies:
- College degree in Business, Finance or Accounting
- Experience with banking to include small business, credit operations, and/or credit underwriting skills
Physical Requirements:
- Express or exchange ideas by means of the spoken word via email and verbally.
- Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
- Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
- Not substantially exposed to adverse environmental conditions.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What We Do
Founded in 1999, TowneBank is a company built on relationships, offering a full range of banking and other financial services, with a mission of serving others and enriching lives. Dedicated to a culture of caring, Towne values all employees and members by embracing their diverse talents, perspectives, and experiences. Today, the bank operates over 40 banking offices throughout Hampton Roads and Central Virginia, as well as Northeastern and Central North Carolina – serving as a local leader in promoting the social, cultural, and economic growth in each community. Towne offers a competitive array of business and personal banking solutions, delivered with only the highest ethical standards. Experienced local bankers providing a higher level of expertise and personal attention with local decision-making are key to the TowneBank strategy. Towne has grown its capabilities beyond banking to provide expertise through its controlled divisions and subsidiaries that include Towne Investment Group, Towne Wealth Management, Towne Insurance Agency, Towne Benefits, TowneBank Mortgage, TowneBank Commercial Mortgage, Berkshire Hathaway HomeServices Towne Realty, Towne 1031 Exchange, LLC, and Towne Vacations. NOTICE TO CONSUMERS REGARDING MARYLAND LENDER LICENSEES: TowneBank is licensed to engage in business as a Maryland Mortgage Lender and assigned a unique NMLS identifier number: 512138. The NMLS Consumer Access Website is linked here: www.nmlsconsumeraccess.org Interested in joining the Towne Family? Available positions are listed at www.townebank.com/careers. TowneBank and its affiliate companies support a diverse workforce and are Equal Opportunity Employers who do not discriminate against individuals on the basis of race, color, religion, national origin, age, sex (including pregnancy and gender identity), genetics, sexual orientation, disability, veteran status or other classification protected by law.
