Commercial Planning and Operations Analyst AD24

Posted Yesterday
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Farnborough, Rushmoor, Hampshire, England, GBR
In-Office
Entry level
Automotive • Transportation • Industrial • Manufacturing
The Role
Translate commercial strategy into actionable plans and insights for aftermarket Parts & Service. Support pricing, tenders, CRM governance, and BI reporting; improve processes and reporting quality to enable decision-making across channels and product introductions.
Summary Generated by Built In

Job Title: Commercial Planning and Operations Analyst AD24

Location: Farnborough

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As a Commercial Planning & Operations Analyst within AD24, you’ll play a key role in shaping and enabling the commercial performance of our aftermarket Parts and Service business.  You’ll translate long-term strategy into actionable plans, deliver high-quality commercial insight, and support decision-making across the organisation. From pricing and tenders to CRM governance and business intelligence, you’ll ensure the commercial engine runs effectively, driving growth across All Makes, digital channels, and new product introductions.

What We’re Looking For

We’re looking for a commercially aware and analytically strong individual who can turn data into meaningful actions. You’ll be confident working with stakeholders across functions, able to manage multiple priorities, and comfortable presenting insights that influence decisions.

You’ll bring a structured, detail-oriented approach with a proactive mindset, helping to strengthen processes, improve reporting quality, and support consistent execution across the business.

Bonus if you have:

  • A recent degree in business related field OR Experience within the bus, coach, or wider aftermarket sector
  • Familiarity with CRM systems, BI tools (e.g. Qlik), or ERP systems such as Syspro
  • Exposure to pricing strategy, tenders, or commercial business case development

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality: We strive for excellence in our products, services, and all that we do.

Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and  inclusive workplace.

Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.


How to Apply

If you see yourself growing with Alexander Dennis and contributing to our vision, we’d love to hear from you.

Please complete our online application form and attach your CV!

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.

If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.

Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on +44 1324 621 672 or send an email to [email protected]

Skills Required

  • Commercially aware with strong analytical skills
  • Ability to work with stakeholders across functions and present insights that influence decisions
  • Ability to manage multiple priorities and deliver high-quality work
  • Structured, detail-oriented approach with proactive mindset
  • Experience improving processes and reporting quality
  • Recent degree in a business-related field or experience in bus, coach, or aftermarket sector
  • Familiarity with CRM systems, BI tools (e.g., Qlik), or ERP systems such as Syspro
  • Exposure to pricing strategy, tenders, or commercial business case development
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The Company
0 Employees

What We Do

Alexander Dennis is a leading British bus and coach manufacturer based in Larbert, Scotland. As a subsidiary of NFI Group, the company specializes in the design and production of double-deck and lightweight buses, including low and zero-emission models. With over a century of heritage, Alexander Dennis provides bespoke transit solutions to public transport operators and local authorities globally, focusing on sustainability, reliability, and innovation in public transport.

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