The Role
Maintain and coordinate regional commercial plans, lead commercial reviews and rolling forecasts, provide analytical insight to maximise EBIT, support implementation of commercial change and local market planning, and respond to ad-hoc data requests.
Summary Generated by Built In
Main responsibilities
- Maintain commercial plans for your defined region or commercial function, ensuring alignment of activity throughout the commercial team and with other functions
- Embed and lead commercial reviews in your region reviewing trading performance and delivery of initiatives to proactively highlight opportunities and actions to maximise EBIT
- Lead on production and coordination of rolling forecasts as appropriate, linking in with the relevant commercial function and finance to produce robust and deliverable forecasts
- Support the commercial planning team in the development of analytical techniques and use of insight to drive business performance
- Provide the steer to the Head of Commercial for inputs to budget and forecasts as required reflecting latest trends and commercial initiatives
- Support the Heads of Commercial in developing short, mid and long term market commercial plans, ensuring insight to the network performance, market and competition is maintained
- Support the Heads of Commercial and Network Managers with coordinating the implementation of commercial change by providing analytical support and through ensuring action plans are developed and completed, supporting on business cases where appropriate
- Support the Head of Network Development, Head of Concessions and Pricing and Commercial Optimisation Manager with insight to drive plans and improvements
- Ensure commercial outputs are maintained through a log of all change allowing these to be tracked and captured in forecasts
- Support the creation of robust local market plans, ensuring they match customer requirements, and position the business for long term sustainable growth in line with the UK Bus strategies.
- Ensure relevant commercial inputs are coordinated including tender masterfile
- Facilitate and support Key Account Manager plans through maintaining area stakeholder maps and meetings.
- Respond to adhoc data requests as required e.g. adhoc Local Authority requirements
Corporate social responsibility
Uphold, safeguard and promote the reputation and values of the organisation throughout all internal and external business relationships and activities.
Essential Postholder Requirements
- Strong commercial acumen, able to consider impact on contribution in all decisions
- Strong organisational and project management skills
- Able to translate complex commercial solutions into easy-to-understand outcomes and communicate effectively both orally and in writing with confidence to different levels of management including senior managers.
- Logical and lateral thinker, able to solve problems considering business needs
- Excellent attention to detail and strong analytical skills
- Experience of understanding and working with KPI’s
- Experience of managing conflicting work priorities, and to plan to meet strict deadlines
- Strong goal orientation with ability to prioritise work effectively in order to achieve high standards of performance within very demanding deadlines.
Person Specification
- Demonstrate the Arriva Values
- Effective team player who is comfortable working on own with minimal supervision
- Flexible in approach to work
- Resilient and able to work under pressure and to tight deadlines.
- Ability to manage and prioritise tasks and time efficiently
- Strong communication skills with internal and external stakeholders
Main responsibilities
- Maintain commercial plans for your defined region or commercial function, ensuring alignment of activity throughout the commercial team and with other functions
- Embed and lead commercial reviews in your region reviewing trading performance and delivery of initiatives to proactively highlight opportunities and actions to maximise EBIT
- Lead on production and coordination of rolling forecasts as appropriate, linking in with the relevant commercial function and finance to produce robust and deliverable forecasts
- Support the commercial planning team in the development of analytical techniques and use of insight to drive business performance
- Provide the steer to the Head of Commercial for inputs to budget and forecasts as required reflecting latest trends and commercial initiatives
- Support the Heads of Commercial in developing short, mid and long term market commercial plans, ensuring insight to the network performance, market and competition is maintained
- Support the Heads of Commercial and Network Managers with coordinating the implementation of commercial change by providing analytical support and through ensuring action plans are developed and completed, supporting on business cases where appropriate
- Support the Head of Network Development, Head of Concessions and Pricing and Commercial Optimisation Manager with insight to drive plans and improvements
- Ensure commercial outputs are maintained through a log of all change allowing these to be tracked and captured in forecasts
- Support the creation of robust local market plans, ensuring they match customer requirements, and position the business for long term sustainable growth in line with the UK Bus strategies.
- Ensure relevant commercial inputs are coordinated including tender masterfile
- Facilitate and support Key Account Manager plans through maintaining area stakeholder maps and meetings.
- Respond to adhoc data requests as required e.g. adhoc Local Authority requirements
Corporate social responsibility
Uphold, safeguard and promote the reputation and values of the organisation throughout all internal and external business relationships and activities.
Essential Postholder Requirements
- Strong commercial acumen, able to consider impact on contribution in all decisions
- Strong organisational and project management skills
- Able to translate complex commercial solutions into easy-to-understand outcomes and communicate effectively both orally and in writing with confidence to different levels of management including senior managers.
- Logical and lateral thinker, able to solve problems considering business needs
- Excellent attention to detail and strong analytical skills
- Experience of understanding and working with KPI’s
- Experience of managing conflicting work priorities, and to plan to meet strict deadlines
- Strong goal orientation with ability to prioritise work effectively in order to achieve high standards of performance within very demanding deadlines.
Person Specification
- Demonstrate the Arriva Values
- Effective team player who is comfortable working on own with minimal supervision
- Flexible in approach to work
- Resilient and able to work under pressure and to tight deadlines.
- Ability to manage and prioritise tasks and time efficiently
- Strong communication skills with internal and external stakeholders
Skills Required
- Strong commercial acumen, able to consider impact on contribution in all decisions
- Strong organisational and project management skills
- Ability to translate complex commercial solutions into clear outcomes and communicate effectively to senior management
- Logical and lateral thinker with problem solving skills considering business needs
- Excellent attention to detail and strong analytical skills
- Experience of understanding and working with KPIs
- Experience managing conflicting work priorities and planning to meet strict deadlines
- Strong goal orientation with ability to prioritise work to achieve high standards under tight deadlines
- Effective team player comfortable working with minimal supervision
- Flexible approach to work and resilience under pressure
- Strong communication skills with internal and external stakeholders
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The Company
What We Do
Arriva is a leading passenger transport operator in Europe, delivering approximately 1.5 billion passenger journeys annually. The company operates across 11 European countries, providing a diverse range of services including local buses, inter-urban commuter coaches, and regional and national train services. Arriva is dedicated to connecting people safely, reliably, and sustainably through its extensive public transport network.
