Commercial Performance Manager

Posted 6 Hours Ago
Be an Early Applicant
Sydney, New South Wales
Senior level
Hospitality
The Role
The role involves supporting the Director Commercial Australia to drive hotel performance by managing a portfolio of hotels, analyzing performance, and collaborating with various teams. Responsibilities include budget creation, training hotel teams, onboarding new hotels, managing supplier relationships, and enhancing commercial strategies based on market analysis.
Summary Generated by Built In

Company Description

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.

Job Description

You will be supporting the Director Commercial Australia in driving hotel performance and achieving key commercial KPIs. Manage a portfolio of hotels, assist Operational leaders, and help develop commercial skills with our hotel teams. Lead hotel pre-opening projects in collaboration with Sales, Marketing, Distribution, Revenue, and Communication teams. Analyse results, propose improvements, and ensure the effective use of Accor tools and processes.

This role is responsible for:

  • Implementing the strategic direction from the Accor Pacific Office, MEA APAC, and Central Offices
  • Support hotels in building robust budgets, creation of business and channel plans that drive above-market performance.
  • Collaboration with Operational leaders and in hotel commercial teams to leverage and activate commercial initiatives
  • Analyse commercial performance providing recommendations to enhance performance across a range of channels and systems
  • Support training, coaching and talent development of hotel commercial teams
  • Onboard new hotels and oversee development of appropriate commercial plans including pre-opening, and hotel business plans
  • Support key supplier relationships, assist managing major precinct tenders, and support new business opportunities with existing and potential clients across the region.
  • In depth market knowledge across geographies supporting properties to maximise commercial opportunities

Qualifications

  • Bachelor of Business (preferred)
  • 5+ years' experience in Revenue Management or senior Sales & Marketing role
  • Knowledge of Hotel Operations and Distribution
  • Knowledge of Accor systems and tools desirable
  • Proficiency in reporting tools (Tableau) and Microsoft Office (Excel, Powerpoint)
  • Strong project management skills
  • Ability to manage multiple stakeholders effectively

Additional Information

Suitably experienced and qualified applicants who currently have full working rights in Australia will only be considered.

Top Skills

Tableau
The Company
HQ: Paris
77,633 Employees
Remote Workplace

What We Do

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

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