Commercial Operations Specialist

Location:

Zagreb, Grad Zagreb, Croatia

Job ID:

R0034769

Date Posted:

2023-10-26

Company Name:

HITACHI ENERGY D.O.O.

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

We are doing something unique in the power industry – our technology enables greater amounts of power to reach customers with minimal environmental impact. As pioneers and market leaders in the field we deliver groundbreaking technology to customers all over the world!

In the role of Commercial Operations Specialist at our Zagreb office, you are responsible for order handling and shipments across the Balkan region and ensuring that deliveries arrive to the destination at the right time with the right documentation. The work includes contacts internally and with customers and freight forwarders/brokers, planning and booking of transports. This means that you are an important link and coordinator between our customers, internal functions, and freight forwarders. The role includes routine work tasks but also problem solving and continuous improving.

The work is carried out in a global environment at a high pace, with a strong focus on cross-functional collaboration to strive for the best for our internal and / or external stakeholders. The nature of the role requires an ability to be flexible and to be able to independently prioritize and make assessments of how the time is best distributed for the work to be conducted efficiently.

Your responsibilities:

• Manage orders from customer and purchases at suppliers
• Register and handle orders and purchases in the order system. Follow-up completion and communicate ongoing orders/purchases internally as well as with customers and suppliers
• Review documentation related to sales department/customer
• Processing of SAP orders including but not limited to preparation of billing schedules, order confirmations.
• Ensure that delivery execution shipments are sent on time and according to defined plan and schedule and in the cost-effective manner.
• Key is to be proactive and have a good way of planning all upcoming shipments for several projects in parallel.
• The performance of the tasks must always follow the regulations and routines regarding quality and safety as well as legal aspects. 
• Communication - Establishes clear and transparent communication internally, externally, and between different Divisions, Business Units and Functions.
• Safety and Integrity - Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Completed commercial education,
• Profound/advanced knowledge of SAP transactions and MS Office applications,
• As a person, you are driven, thorough, structured and positive,
• You are customer-focused and good at communicating and collaborating with others,
• Fluent written and spoken Croatian and English language skills,
• Specialized knowledge in HV, GA, GI, Transformers and/or electrical equipment would be an asset,
• Basic knowledge of delivery terms (Incoterms),
• Strong administration skills, sense of ownership and sense of responsibility.