About the job
We are looking for a proactive and detail-oriented Operations Specialist to manage the customer contracts and reservation forms signing process for Nawy Shares clients, ensuring their questions are addressed and contracts are signed within the required deadlines.
Key Responsibilities
• Manage client communication throughout the customer contracts and reservation forms signing process
• Answer clients' questions regarding contract terms and procedures
• Follow up with clients to ensure contracts and reservation forms are signed within deadlines
• Coordinate with internal teams to resolve issues and avoid delays
• Track contract and reservation form statuses and ensure all required documentation is completed
• Handle third-party logistics companies
• Follow up on contract delivery and pick-ups
• Manage the contracts and reservation forms archiving process
• Follow up with the exit team and support the unit exits process
Requirements
Experience: 0-2 Years | Education: Bachelor's degree in any discipline
• Bachelor's degree in any discipline; fresh graduates are welcome
• Good English speaking skills
• Good Excel and analysis skills
• Excellent communication, organization, and follow-up skills
• Strong attention to detail and commitment to meeting deadlines
• Proactive and detail-oriented, with a strong sense of ownership
Skills Required
- Bachelor's degree in any discipline
- Good English speaking skills
- Good Excel and analysis skills
- Excellent communication, organization, and follow-up skills
- Strong attention to detail and commitment to meeting deadlines
- Proactive and detail-oriented with a strong sense of ownership
What We Do
An end to end platform providing a seamless experience for prospective buyers, sellers & investors in the real estate space. We are a tech-based information & services hub with multiple arms that tackle every step of our clients journey from searching for a home, to buying, selling, consulting and/or investing in properties on a fully immersive digitized platform. Using machine learning and tailored algorithms that foresee & learn customer demands properties are recommended that better suit their needs. The ease of online navigation, the ability to compare different properties and filter according to personal interests allows customers malleability and short search times. Our Nawy Now service allows customers to move in and pay later with reasonable payment plans. This program tackles the adversity of finding ready to move homes by providing a wide array of competitively priced properties with up to 10 year installment plans.
