Join us as Commercial Operations Specialist
Function: Customer Development
Scope: Local - Italy
Location: Uffici di Roma
Terms & Conditions: Permanent – Full-Time
Collective Labour Agreement: Food Industry (CNEL Code E012)
Salary Range: €43200 – €59,400 gross per year
As part of a truly global organisation, you’ll gain more than a career. You’ll tap into a vibrant, diverse network in a culture that cares deeply where everyone can succeed and grow. You will have the opportunity to make an impact and be eligible to the annual bonus plan, based both on business results and individual measurable contribution and performance, as well as for voluntary Unilever Shares, in line with the current company policy.
JOB PURPOSE
We are seeking a highly motivated Commercial Operations Specialist to join our Commercial Operations team. Reporting directly to the Commercial Operations Manager, the successful candidate will act as a key analytical and operational partner to our sales network. You will be responsible for transforming complex data into strategic insights, monitoring customer profitability, and supporting the manager in developing advanced tools to drive negotiations and commercial execution. You’ll be part of a team that believes in doing work that matters — for people and the planet.
Because here, we don’t just hire for jobs. We invite you to be part of something bigger.
KEY RESPONSIBILITIES
- Performance & Profitability Analysis: Monitor commercial KPIs (Volumes, Value) and evaluating the impact of pricing levers and product mix.
- Business Report: Assist the Commercial Operations Manager in designing, updating, and optimizing calculation models and management dashboards (Joint Business Plan tools, quarterly Customer Plans) to equip the sales force with standardized, data-driven negotiation tools.
- Trade Investment Evaluation: Measure the effectiveness and calculate the ROI of promotional campaigns and commercial investments, providing data-backed recommendations and reporting to optimize budgets.
- Market & Trade Margin Monitoring: Analyze shelf positioning and consumer pricing dynamics to assess the Trade Margin of our distribution partners, providing quantitative evidence for upcoming contract renewals.
REQUIRED QUALIFICATIONS
- Education: Master’s Degree in Economics, Management Engineering, Statistics, or related fields.
- Experience: 1 year of proven experience in Sales Analysis, Trade Marketing, or Sales, preferably within structured Fast-Moving Consumer Goods (FMCG) companies.
- Advanced proficiency in MS Excel.
- Outstanding analytical and problem-solving skills; the ability to synthesize complex data into strategic "actionable insights"; high level of accuracy, a result-oriented mindset, and strong interpersonal skills to effectively interact with the team and the sales force.
- Fluency in spoken and written English.
PREFERRED QUALIFICATIONS
- Experience in Foods industry is a plus.
- Proficiency in spoken and written Italian is a plus.
ADDITIONAL INFORMATION
Work location:
- Hybrid – Rome, Italy.
- Permanent contract – Full-Time.
Benefits (in line with the current company policy):
- Smart working
- Company canteen
- Health & life insurance
- Digital Learning Academy
- Company shop & employee discounts
- Mental & physical wellbeing programs
- Enhanced parental leave
Tools:
- PC
The compensation package and contractual level will be defined based on the candidate’s experience, technical skills, and seniority, as well as in alignment with internal equity principles.
If you’d like to learn more about our benefits and policies, further details will be provided by Unilever’s Talent Acquisition team!
Always include your CV in English. If the job needs another language, you can also additionally add your CV in that language.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Skills Required
- Master's Degree in Economics, Management Engineering, Statistics, or related field.
- Minimum 1 year proven experience in Sales Analysis, Trade Marketing, or Sales (FMCG experience preferred).
- Advanced proficiency in MS Excel.
- Outstanding analytical and problem-solving skills; ability to synthesise complex data into actionable insights; high accuracy and result orientation.
- Strong interpersonal skills to effectively interact with team and sales force.
- Fluency in spoken and written English.
- Experience in Foods industry.
- Proficiency in spoken and written Italian.
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
