Head of Revenue Operations - QCS | Sales | Stockley Park | Hybrid
At QCS, we believe everyone deserves access to safe, high-quality care. That’s why we provide the UK’s leading digital platform for compliance, quality, and care management. Our solutions support social care and health providers in delivering outstanding services, making it easier to stay compliant, embed best practice, manage care effectively, and focus on what really matters – people. Trusted by thousands of providers, we are a values-driven organisation, passionate about empowering care teams with the tools, guidance, and confidence they need to thrive.
QCS is part of RLDatix, a global leader in governance, risk, compliance, and workforce management. We combine our deep expertise in social care with world-class resources and innovation – helping raise the standard of care everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care whilst supporting the providers who deliver it.
Joining QCS is an opportunity to be part of an organisation that values our people as our greatest asset and is a respected innovator in the care sector.
We’re searching for a Stockley Park–based Head of Revenue Operations to join our organisation, so that we can build a high‑performing, scalable and aligned GTM engine.
The Head of Revenue Operations will lead our end‑to‑end GTM systems, data, and processes to drive predictable revenue growth, enhance operational excellence, and empower teams across the entire customer lifecycle.
How You’ll Spend Your Time
- Owning GTM systems, workflows, and revenue architecture to enable scalable, predictable growth across Sales, Marketing, Onboarding and Customer Success
- Designing and optimising our Salesforce‑led tech stack in order to improve data quality, forecasting accuracy, sales velocity, and operational efficiency
- Building unified revenue playbooks, shared KPIs and streamlined processes to ensure alignment and execution consistency across the full GTM organisation
- Developing onboarding, enablement and skills‑development programmes in order to equip teams with the training, tools, and guidance needed to ramp quickly and achieve revenue targets
- Analysing GTM performance data, pipeline trends and leading indicators to inform strategic decision‑making and uncover opportunities to improve ARR and NRR
What Kind of Things We’re Most Interested in You Having
- Extensive experience in Revenue Operations within a SaaS or technology‑led business
- Proven success in building scalable GTM systems, improving sales velocity, and driving ARR and NRR growth
- In‑depth knowledge on how to design, implement and optimise Salesforce architecture, workflows and revenue processes
- Ability to commute to Stockley Park 2–3 days a week as part of our hybrid collaboration approach
- Sincere interest in raising the standard of care through smarter, more efficient GTM systems and AI‑enabled operational excellence
- A knack for working collaboratively within a high‑growth, mission‑led and cross‑functional environment
By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long‑service employees.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.
What We Do
At RLDatix, we believe that what flows through our software is more than bits and bytes — it’s human lives. This is our mantra, our mindset, our passion and our purpose. We deliver comprehensive healthcare software solutions designed to raise the standard of care for patients, providers and healthcare organizations around the world. What sets us apart: 🌎 Global reach, local impact — We serve over 10,000 organizations across 30+ countries. 💙 Culture of purpose — Our team is united by the conviction that healthcare work is a privilege. 🤝 Partnership mindset — We see ourselves as more than a vendor; we strive to be a trusted ally in improving patient safety and care. 💡 Innovation-driven — We continuously evolve our platform to help our customers stay ahead in compliance, safety, outcomes and efficiency. Join us as we continue to empower healthcare systems to do more — for their patients, staff and communities.
