Commercial Operations Manager - EU, ANZ & Distributor Markets

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most. 
 

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for more than 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.
 

The Global Sales team connects Bose with people who share our belief that sound is the most powerful force on earth. Through collaboration with external retail partners and internal strategic partners, Sales helps deliver Bose products to people who share in our passion for sound.

Based in London, UK, you'll report to the Sales Operations Manager and serve as a critical partner to Sales management teams across Europe, ANZ, and our Distributor Markets. This is a London-based position with no travel required—you'll collaborate with global teams virtually.

As Commercial Operations Manager, you'll be the vital link between Global Consumer Sales and cross-functional teams. You'll drive process improvements, manage strategic initiatives, and ensure seamless communication between sales, product, marketing, and our retail partners.

Please note that this is a fixed-term contract role limited to one year with possibility to extend.

• Design and implement communication frameworks that keep Sales teams informed of critical business and product decisions
• Act as the bridge between Product, Marketing, and Sales teams, translating strategies into actionable insights
• Lead global business improvement initiatives, including RFPs and and other initiatives to support our go to market model, including sales, service and logistics
• Create, optimize, and manage sales operations processes to improve efficiency
• Lead end-to-end project management for annual global partner contract negotiations
• Ensure Bose contracts with customers on terms that protect and advance business interests
• Coordinate product launches, end-of-life transitions, and pricing updates across all channels
• Deliver timely support to sales teams and retail partners on performance metrics and operational needs

Essential Experience

• 5-10 years in Sales Operations, Commercial Operations, or Project Management roles
• Proven track record working with cross-functional teams and senior leadership
• Experience driving process improvements and managing internal communications
• Demonstrated ability to achieve results without direct authority
• Deep understanding of consumer electronics retail operations

Skills & Capabilities

• Outstanding communication and presentation skills with ability to influence stakeholders at all levels
• Exceptional service orientation with ability to balance partner needs against business objectives
• Natural collaborator who thrives on building relationships across departments and geographies
• Comfortable navigating ambiguity and solving complex problems
• Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Comfortable working across time zones and collaborating virtually with international teams
• Fluent in English (additional European languages are a strong plus)
• Lean Six Sigma, Agile, or PMI certifications are valued but not required

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.