DTN is a global leader providing insights and analytics to our customers to feed, fuel, and protect the world. We help people make critical business decisions that impact the agriculture, oil and gas, trading, and weather industries.
It’s a difference you’ve likely felt without even knowing it. From the food on your plate to the gas in your car to the last flight you took, chances are a DTN customer made it possible. And that’s just for starters. That’s why we say, “When our customers prosper, we all win.”
Job Description:
We have an exciting opportunity for a Commercial Operations Director at DTN!
Aa the Commercial Operations Director you will lead and optimize key operational functions that support revenue generation across Sales, Marketing, and Customer Experience. The role oversees Operations Business Partners, Deal Desk, Marketing Operations, and Customer Experience Operations, ensuring efficient process execution, strategic alignment, and operational effectiveness. The role will enhance forecasting accuracy, sales process efficiency, deal execution, and overall go-to-market support while aligning with business priorities.
What you will be responsible for:
Strategic Planning & Business Alignment
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Develop and execute a cohesive commercial operations strategy supporting revenue growth.
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Align cross-functional processes to ensure Sales, Marketing, and Customer Experience operate efficiently.
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Use data-driven insights to influence executive decision-making.
Operational Excellence & Process Optimization
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Implement scalable processes for sales execution, deal approvals, and marketing campaign efficiency.
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Lead continuous improvement initiatives across commercial operations functions.
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Ensure best practices are applied in sales enablement, deal desk policies, and customer lifecycle management.
Forecasting & Data-Driven Decision-Making
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Establish and maintain forecasting and pipeline processes.
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Work with Operations Business Partners and Deal Desk to improve forecasting accuracy and predictability.
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Ensure integrity of pipeline and forecast reporting across all business units.
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Establish key performance indicators (KPIs) to measure operational effectiveness.
Leadership & Team Development
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Lead and develop the Commercial Operations team, ensuring standardization and best practices across Business Partnering, Deal Desk, Marketing Ops, and Customer Experience Ops.
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Build a high-performing team by providing mentorship and career development opportunities.
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Foster a culture of accountability, continuous improvement, and cross-functional teamwork.
Cross-Functional Collaboration
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Partner with Sales, Marketing, and Customer Success leadership to drive operational efficiencies and business outcomes.
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Ensure coordination between Marketing Operations and Sales Operations for seamless demand generation execution.
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Collaborate with Finance on revenue-related policies and deal structuring.
What you will bring to the role:
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Proven experience in commercial operations, sales operations, or a related field within a B2B or SaaS environment.
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Strong leadership skills with experience managing cross-functional teams.
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Expertise in forecasting, pipeline management, and sales process optimization.
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Knowledge of pricing strategies, deal execution, and contract management best practices.
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Experience working with CRM (Salesforce) and marketing automation tools (HubSpot) to drive operational efficiency.
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Strong analytical skills with the ability to translate data insights into business decisions.
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Excellent communication and stakeholder management skills.
What you can expect from DTN:
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Competitive Salary
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Unlimited PTO
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Flexible working hours
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Remote work model (position dependent)
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Competitive Medical, Dental and Vision Insurance Plans
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6% 401K matching
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Unlimited access to 13k+ courses via learning platform to support employee career advancement
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Employee Assistance Program (EAP)
The targeted hiring base pay range for this position is between $116,250 and $155,000. DTN is a pay for performance organization, which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors, including but not limited to: prior work experience, training/education, transferable skills, business needs, internal equity and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market competitive variable pay and benefits.
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Why DTN?
OUR VISION: To be the independent, trusted source of insights to our customers who feed, protect, and fuel the world.
OUR MISSION: Empower our customers with intelligent and actionable insights that exceed their expectations and enable their success on a daily basis.
OUR VALUES: Customer-Focused, Forward-Thinking, People-Centric, Solution-Oriented
We have great benefits at DTN – apply today to find out more!
At DTN, we are an equal opportunity employer. Come join us as we help feed, fuel, and protect the world!
** DTN is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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What We Do
As a data, analytics and technology company, DTN delivers operational intelligence to organizations with complex supply chains around the world. We are committed to breaking through the noise and providing operationally-critical, actionable intelligence customers can depend on to drive confident decision-making. We have earned our customers’ trust by delivering real-time insights that ensure decisions can be made quickly and confidently. Together with our customers, we uncover new insights and create solutions that improve entire industries. And, we do so while maintaining our independence to ensure our customers can make the right decision for their bottom line, their customers and their employees.
