Commercial Operations (Demand Planner)

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

Job Summary

Supports and digitizes commercial processes to enhance sales and marketing efficiency. Develops reports and analyses to inform and improve sales performance management.

Key Areas of Responsibility
• Supports digitisation of commercial processes (Sales & Marketing) and manages implementation of certain Sales & Marketing tools for the business to enhance operational efficiency.
• Develops standard reports and commercial analysis to comprehensively support the sales performance management and decision-making processes.
• Analyzes and reports on various sales metrics from tools like DMS, Mylighting, C4C, etc., providing actionable insights to commercial teams. Identifies trends, inefficiencies, and areas for improvement within the organization.
• Acts as the champion across commercial teams to drive self-service reporting adoption in SAC, enabling data-driven decision making.
• Develops and conducts sales analytics using customer, competitor, and market data to translate them into actionable Sales & Marketing strategies, and reviews and communicates findings and recommendations to senior management.
• When part of the pricing & market intelligence activity, researches, forecasts, and analyzes pricing and market data to inform strategic decisions with long-term business impact, and generates reports to track Pricing behaviour and Pricing Data quality.
• When part of the pricing & market intelligence activity, is responsible for overall validation of QxP Integrity and facilitates or supports project management of price improvements.
• Implements strategies to enhance operational efficiency, reduce costs, and improve customer satisfaction.
• Maintains data accuracy and integrity by performing regular audits and updates to commercial databases and reporting tools.

Critical Experiences
• Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field, providing foundational knowledge in commercial operations and data analysis.
• Minimum 3 years of experience in sales operations, commercial analytics, or sales performance management, with hands-on involvement in digitisation projects and sales tool implementations.
• Proficiency certification in sales analytics tools or platforms such as SAP Analytics Cloud (SAC), C4C, or equivalent is essential to effectively manage reporting and data-driven decision-making processes.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.