As a Commercial Operations and Enablement Specialist within our Controls EMEA business, you will support the commercial excellence agenda by driving data quality, sales process discipline, reporting accuracy, pipeline visibility and sales enablement activities. Working closely with Sales, Service, Marketing, Product Management, Finance, Pricing and Operations teams, you will help strengthen CRM adoption, improve commercial performance tracking and enable data-driven decision making across the region. This role offers the opportunity to collaborate with stakeholders across EMEA while contributing to profitable growth and operational excellence.
What We OfferCompetitive salary plus bonus plan
25 days holiday plus bank holidays
Private healthcare
Pension
Life insurance
Employee Assistance Program
Employee referral scheme
Employee discounts
Cycle to Work scheme
Discounts on Johnson Controls products
Training and career development opportunities
Supportive, collaborative and safety-driven culture
Coordinate commercial planning activities, including performance reporting, action tracking and governance follow-up.
Drive Salesforce data quality, opportunity management, account discipline and pipeline hygiene across the EMEA Controls business.
Prepare and analyse data for pipeline reviews, forecast discussions, business reviews and KPI tracking.
Develop, maintain and enhance Power BI dashboards, reports and performance summaries.
Support sales enablement initiatives through onboarding resources, playbooks, training materials and internal communications.
Monitor adoption of commercial tools, dashboards and enablement programmes.
Partner with Sales and Marketing teams to support demand generation activities, installed base growth and campaign conversion tracking.
Identify process improvement opportunities, document standard ways of working and support implementation of best practices.
Coordinate with cross-functional stakeholders to ensure timely inputs, issue resolution and action completion.
Contribute to continuous improvement projects using data analysis, structured problem-solving and change management principles.
Bachelor's degree in Business, Engineering, Finance, Marketing, Data Analytics or a related discipline.
5-7 years' experience in commercial operations, sales operations, business analytics, sales enablement, marketing operations or a similar role.
Experience using Salesforce, Power BI, Excel and Microsoft 365 applications.
Good understanding of CRM processes, sales pipeline management, forecasting and business performance reporting.
Strong analytical and problem-solving skills with excellent attention to detail.
Ability to translate data into meaningful insights and recommendations.
Strong communication and stakeholder management skills across multiple functions and countries.
Proactive, organised and accountable with a continuous improvement mindset.
Experience within controls, building technologies, industrial solutions, energy management, software or other B2B technical sales environments.
Knowledge of commercial enablement programmes, sales training initiatives or marketing operations.
Experience supporting regional or international commercial teams.
Interest in developing advanced analytics, automation and commercial excellence capabilities.
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Skills Required
- Bachelor's degree in Business, Engineering, Finance, Marketing, Data Analytics, or a related discipline
- 5-7 years of experience in commercial operations, sales operations, business analytics, sales enablement, marketing operations, or a similar role
- Experience using Salesforce, Power BI, Excel, and Microsoft 365 applications
- Understanding of CRM processes, sales pipeline management, forecasting, and business performance reporting
- Strong analytical and problem-solving skills with excellent attention to detail
- Ability to translate data into meaningful insights and recommendations
- Strong communication and stakeholder management skills across multiple functions and countries
- Proactive, organized, accountable, and committed to continuous improvement
- Experience within controls, building technologies, industrial solutions, energy management, software, or other B2B technical sales environments
- Knowledge of commercial enablement programs, sales training initiatives, or marketing operations
- Experience supporting regional or international commercial teams
- Interest in advanced analytics, automation, and commercial excellence capabilities
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
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