Commercial Officer
Location: Brent
Contract Type: Full-Time, Permanent
Salary: up to £45,000 per annum
Benefits: 25 days annual leave, Mears Rewards, volunteering leave, family-friendly policies
“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.
About the Role:
We’re seeking a highly motivated Commercial Officer to join our dedicated team based in the Brent office. In this key role, you’ll support the General Manager in maintaining strong commercial control and delivering accurate reporting across our housing property contracts. You’ll be responsible for upholding high standards of commercial activity, with a clear focus on cost control, quality, and compliance. Your expertise will help drive best-in-class commercial practices, ensuring value for money while maintaining our commitment to excellent customer service and safety. In addition, you’ll manage and develop Commercial Assistants within the team, fostering a collaborative and high-performing environment.
This is a fantastic opportunity for someone looking to make a meaningful impact within a leading housing and care provider, while growing their career in a commercially focused role.
Role Responsibilities:
- Support the General Manager in maintaining commercial control and accurate reporting across housing property contracts
- Uphold high standards of commercial activity with a focus on cost control, quality, and compliance
- Drive best-in-class commercial practices to ensure value for money and excellent customer service
- Manage and develop Commercial Assistants, fostering a collaborative and high-performing team environment
- Support administrative tasks across local operations and internal departments
- Record and respond to client and service user communications in a timely and professional manner
- Manage materials requisitions, purchase orders, and invoicing processes efficiently
- Input cost data to enable timely completion and billing of work orders
- Communicate with service users regarding ongoing works, ensuring clarity and responsiveness
- Liaise with colleagues to ensure accurate and timely information is shared across teams
- Maintain company assets in line with policy and report any damages or issues promptly
- Attend meetings and training sessions as required to support continuous development
- Uphold high standards of professionalism, health & safety, and customer care in all aspects of the role
Role Criteria:
- Experience in the above duties or similar
- Experience in a commercial environment, ideally within the social housing sector
- Proven ability to manage administrative processes accurately and efficiently
- Comfortable working to deadlines in a busy office setting
- Strong time management, planning, and organisational skills
- Confident using computerised systems and Microsoft Office applications
- Excellent written, verbal, and interpersonal communication skills
- Strong customer service ethos with a professional approach to all interactions
- Ability to liaise effectively with service users, colleagues, and external stakeholders
- Willingness to attend meetings and training sessions as required
- Commitment to maintaining high standards of health & safety and company procedures
Benefits:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – a company-wide celebration of your hard work
- Volunteering leave to support community initiatives
- Mears Rewards – discounts on groceries, holidays, eye tests, and more
- Family-friendly policies and support
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Laura Bourne ([email protected])If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Skills Required
- Experience performing the listed duties or similar commercial and administrative responsibilities
- Experience working in a commercial environment
- Experience in the social housing sector
- Ability to manage administrative processes accurately and efficiently
- Ability to work to deadlines in a busy office setting
- Strong time management, planning, and organizational skills
- Confidence using computerized systems and Microsoft Office applications
- Excellent written, verbal, and interpersonal communication skills
- Strong customer service ethos and professional approach
- Ability to liaise effectively with service users, colleagues, and external stakeholders
- Willingness to attend meetings and training sessions
- Commitment to health and safety standards and company procedures
Mears Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mears Group and has not been reviewed or approved by Mears Group.
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Leave & Time Off Breadth — 25 days’ holiday with the option to buy additional days, plus paid volunteering time, signal a comparatively generous time-off offering. Flexible working available in many roles further supports practical time-off and balance.
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Wellbeing & Lifestyle Benefits — Retail discounts, Cycle to Work, an employee assistance line, volunteering days, and company family events add tangible non-cash value. Access to training and UK‑recognised qualifications reinforces the broader wellbeing and development offering.
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Fair & Transparent Compensation — A stated commitment to pay at or above the Real Living Wage and the publication of pay-related reports indicate governance and baseline fairness focus. Independent snapshots also suggest many roles meet living‑wage thresholds.
Mears Group Insights
What We Do
Mears Group is a market-leading housing and care company that provides bespoke services to our clients. We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has 6,500 employees and a footprint across the country
