The Role
Manage commercial performance in a high-turnover retail store by driving sales, maximizing profit, executing visual merchandising standards, analyzing reports, optimizing product placement and replenishment, and leading Senior Sales and Sales Advisor teams. The role also involves monitoring trends and competitors, conducting daily floor walks, improving customer experience, coordinating with field visual merchandising teams, and making commercial decisions to support store performance.
Summary Generated by Built In
We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
What we can offer you:
What we can offer you:
- 💰 Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
- 🛒 Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
- 🎉 Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- 🤎 Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- 💕 Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
- 🎓 Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications.
- 💰 A generous bonus scheme & private pension plan.
- 😎 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!
We mentioned the discount, right?
What We Are Looking For
- Drive sales & maximise profit - You will adhere to company VM guidelines by ensuring product is merchandised correctly and implementing layout changes. You will identify creative and visual ideas for the store and will be responsible for product placement, leading from the front by handling the product on a daily basis. You will place newness from delivery and ensure best sellers and key pieces are easily accessible to our customers.
- You will conduct daily floor walks including windows, lighting, sales floor and stockrooms to identify areas of opportunity. You analyse commercial reports and take action, making commercial decisions and delegating tasks to your dedicated team of Senior Sales and Sales Advisors.
- You will provide our customers with ideas on how to wear our product, keeping up with the latest trends and competitor activity. You will work alongside the field VM team to ensure high visual standards across your store, ensuring good size availability for our customers.
- You will ensure delivery is prioritised commercially so that new lines and replenishment of biggest selling departments are sent to the sales floor quickly.
- Be able to work on your own initiative
- Be a great communicator and be able to engage your team
- Have good leadership skills
- Be passionate about delivering a world class experience to our customers
- Have experience in analysing reports and making commercial decisions
- Have a good understanding of the latest trends and our competitors
- Have experience in VM
- Have experience in managing a large team within a high turnover environment
- Have previous experience at Sales Manager Level/Visual Merchandiser Level
- You may also be a medium store/deputy manager looking to move into a larger turnover environment
Keeping You Safe
We are committed to providing a safe and inclusive workplace where everyone is treated with dignity and respect. We expect all employees to uphold our values and contribute to a positive working environment.
Our business is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Our business is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Skills Required
- Ability to work independently and use initiative
- Strong communication and team engagement skills
- Leadership skills
- Passion for delivering an excellent customer experience
- Experience analyzing commercial reports and making commercial decisions
- Understanding of current fashion trends and competitor activity
- Visual merchandising experience
- Experience managing a large team in a high-turnover environment
- Previous experience at Sales Manager or Visual Merchandiser level
- Experience as a medium-store or deputy manager seeking progression into a larger-turnover environment
Am I A Good Fit?
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The Company
What We Do
Family owned from day one, we’ve been a big part of life on the UK high street for over 70 years. Today, still guided by shared values and a clear focus on our customers, we’re one of the strongest and most successful fashion brands around. And we’re changing like never before – exploring new ways to connect with our customers in person and online. And our talented Islanders are thinking differently about everything from products and stores to wellbeing and sustainability. The result is an energising culture you’ll love, work that’ll stretch you, a career you can build and a brand you’ll be proud to belong to. This is life on the island. Come and be part of it.
