Commercial Manager

Posted Yesterday
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Mexico, Cuauhtémoc, Mexico City, MEX
Hybrid
Senior level
Fintech • Payments • Software • Financial Services
The Role
Lead and scale a B2B commercial team to drive SME acquisition for Klar Empresarial. Own full sales motion, set commercial strategy, hit activation targets, maintain pipeline health, develop playbooks, and collaborate cross-functionally with RevOps, Marketing, Partnerships, Underwriting, and Customer Success.
Summary Generated by Built In

About Klar

We're turning one of the world's largest underbanked markets into something fairer, simpler, and more transparent. 

7 million users served since 2019. Uber's first global credit card, built right here in Mexico. Klar Empresarial, a brand-new B2B solution — Klar Empresarial — bringing agile credit and smart accounts to SMEs who've been ignored by traditional banks for too long. And a full banking license on the horizon, because our customers asked for it and we listened.

We move fast, we think big, and we go all in, because as our CEO puts it: "Growing doesn't always mean going further. Sometimes it means going deeper." 

Behind all of it is a team of 30+ nationalities, working across Mexico City, Berlin, and Argentina, obsessed with building financial products that are simpler, faster, and fairer than anything that came before.

This is Klar, and we're seeking the people who'll write the next chapter.

Our people

If you join us at Klar, you’ll be welcomed to a team which is rich in many talents and we are very proud! With our head office in Mexico City, and remote tech hubs in Berlin and Argentina, we are always learning something new about another culture or language. With so many people from different backgrounds and walks of life (young professionals, parents, LGBTQ+, neurodivergence), you’ll definitely find your people here! 

Our values

Ownership - We own our successes & our failures as a team.

Excellence - We do everything to the best of our ability & always seek to achieve a new level of excellence in our work.

Inclusion - We believe we are stronger together and actively work to promote a safe, diverse, inclusive, and respectful culture.

Customer Obsession - We understand the value Klar can bring to its customers & it’s always at the forefront of our decisions.

Klarity - We communicate clearly & with authenticity. It’s in our name & it’s what we do.

The position and your daily adventures

The Commercial Manager at Klar is responsible for leading, scaling, and optimizing the commercial team that drives new high-value business clients into our ecosystem. Reporting directly to Revenue Operations leadership, you will own the full B2B sales motion—from outbound prospecting to pipeline management to closing—while also shaping the commercial strategy and go-to-market execution that drives Klar Empresarial's growth.

Your mission is to build and run a high-performance, data-driven commercial engine that accelerates adoption of Klar's financial solutions across SMEs in Mexico. You'll work closely with RevOps, Marketing, Partnerships, Brokers, and Underwriting to ensure that leads are qualified efficiently, opportunities are advanced with precision, and deals are closed with speed and consistency. Beyond execution, you will be expected to bring strategic perspective—identifying channel opportunities, segment insights, and process improvements that elevate team performance over time.

This is a full-time position based in our Mexico City office with a hybrid model. We look forward to seeing you in the office 4 times per week.

What you can expect:

  • Team Leadership & Development: Lead, mentor, and grow a team of SDRs and AEs, fostering a high-accountability, high-support culture centered on pipeline quality, speed-to-lead, and strong close rates. Provide structured coaching through call reviews, deal strategy sessions, shadowing, and weekly 1:1s. Partner with leadership to define career tracks and performance expectations for your team.
  • Commercial Strategy & Execution: Own and drive the full B2B sales pipeline from lead generation → qualification → demo → proposal → closing. Design and oversee outbound cadences, messaging, and lead prioritization across channels (inbound, outbound, brokers, referrals). Partner with Marketing and RevOps to align on ICP definition, lead flow, and channel-level performance. Bring a strategic lens to identifying new acquisition opportunities and optimizing existing ones.
  • Revenue Delivery & Performance Management: Own monthly activation targets. Ensure SDRs and AEs maintain healthy pipelines, hit activity KPIs, and advance deals efficiently across all segments. Track performance rigorously, diagnose funnel gaps, and implement data-backed action plans to address underperformance and capitalize on opportunities.
  • Process, Enablement & Playbook Ownership: Develop and continuously improve sales playbooks, qualification frameworks, talk tracks, and objection handling guides. Work closely with RevOps to maintain HubSpot pipeline hygiene, refine lead routing and SLA definitions, and ensure smooth handoffs to underwriting, compliance, and customer success. Champion process improvements that increase efficiency without sacrificing deal quality.
  • Cross-functional Collaboration: Serve as the commercial team's key liaison to RevOps, Marketing, Partnerships, Underwriting, and Customer Success. Represent the voice of the sales team in cross-functional forums and contribute to broader go-to-market decisions. Collaborate with the broker and referral channels to ensure commercial alignment and consistent client experience.

What we are looking for:

  • Bachelor's degree in Business, Finance, Marketing, or related field (or equivalent experience).
  • 7+ years of experience in B2B sales, preferably in fintech, SaaS, or financial services.
  • 3+ years managing SDR and/or AE teams in a high-growth, target-driven environment.
  • Demonstrated ability to own commercial targets and drive results across multiple acquisition channels.
  • Strong understanding of financial products and services (e.g., credit lines, business lending, payments, KYC/compliance).
  • Data-driven mindset: comfortable working with funnel metrics, conversion analysis, and CRM data to inform decisions.
  • Excellent communication, negotiation, and stakeholder management skills — able to influence peers and leadership alike.
  • Self-motivated, organized, and effective in a fast-paced, ambiguous startup environment.
  • Experience with CRM software (HubSpot preferred) and sales engagement tools.

Our offer to you:

  • Competitive salary based on performance and experience
  • Chance of earning Klar stock options
  • 15 days of paid vacation per year; plus extended maternity and paternity leaves
  • Vacation premium
  • 30 days of Christmas bonus
  • Food vouchers
  • Medical Insurance
  • Computer device
  • Wellhub  subscription to offer mental and physical health
  • Sponsored coaching and therapy sessions via Modern Health
  • A modern centrally located office in Mexico City with free drinks, snacks, and regular social events
  • International work environment with amazing and highly skilled people
  • A world class team that helps you evolve your skills in areas you're interested in

Klar is a safe place for everyone!

We trust our highly skilled and diverse team and we’re committed to creating a welcoming and inclusive environment for new talents to flourish. We value diversity and welcome all applications regardless of gender, nationality, ethnic and social origin, religion/belief, physical abilities, age, sexual orientation and identity.

Should you require any accommodations through the recruitment process, please don’t hesitate to let us know how we can help! 

Skills Required

  • Bachelor's degree in Business, Finance, Marketing, or related field (or equivalent experience)
  • 7+ years of experience in B2B sales
  • 3+ years managing SDR and/or AE teams
  • Demonstrated ability to own commercial targets and drive results across multiple acquisition channels
  • Strong understanding of financial products and services (credit lines, business lending, payments, KYC/compliance)
  • Data-driven mindset; comfortable with funnel metrics, conversion analysis, and CRM data
  • Excellent communication, negotiation, and stakeholder management skills
  • Self-motivated, organized, and effective in a fast-paced startup environment
  • Experience with CRM software (HubSpot preferred)
  • Experience with sales engagement tools
  • Experience designing outbound cadences, messaging, and lead prioritization across channels
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The Company
351 Employees

What We Do

Klar is a Mexican digital bank and financial services platform that provides a secure, transparent, and free alternative to traditional banking services. Utilizing an app-based platform, the company offers a variety of deposit and credit services, including credit cards and loans. By leveraging AI-powered underwriting, Klar specifically targets Mexico's underbanked population to enable rapid customer acquisition and efficient credit decisioning.

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