This is a pivotal role at the heart of M&S Foods, shaping how we plan and deliver our biggest customer moments – from Dine In and promotions to key seasonal events like Christmas Food to Order. You’ll set the long-term direction, bringing together Commercial, Retail, Online and Marketing to create a clear, joined-up plan that balances ambition with operational reality.
We’re looking for someone who can think big, simplify complexity and drive pace – turning strategy into action and making sure we focus on what matters most for our customers and our commercial performance.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What you’ll do
- Set and lead the direction for Trade Planning, Events and Promotions, with a clear and prioritised roadmap
- Drive commercial performance by grounding decisions in insight, customer impact and financial outcomes
- Turn strategy into delivery, aligning teams and ensuring plans land at pace across the business
- Lead governance, risk and trade-offs, bringing clarity to complex decisions and enabling confident execution
- Improve ways of working across Foods, increasing pace, simplicity and collaboration across teams
Who you are
- Strategic and commercially astute, able to set clear direction and unlock sustainable growth
- Experienced in leading complex programmes, translating ambition into clear, prioritised and executable plans
- A credible and confident influencer, able to align senior partners and drive decisions across the business without direct authority
- Highly numerate and insight-led, using data and financial understanding to guide decisions and maximise value
- Relentless in improving how things work, driving greater pace, clarity and simplicity across planning and delivery
What’s in it for you?
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Skills Required
- Strategic and commercially astute
- Experience leading complex programmes and translating strategy into executable plans
- Credible and confident influencer able to align senior partners without direct authority
- Highly numerate and insight-led, using data and financial understanding to guide decisions
- Relentless in improving ways of working to increase pace, clarity and simplicity
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
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