Commercial Manager, Ground Products

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Lead the commercial performance and future growth of Qantas' Ground Products portfolio, with a strong focus on baggage products, ancillary revenue opportunities and customer-led innovation. 
• Identify new opportunities, build compelling business cases and work across Digital, Marketing, Operations and Customer teams to bring new products and partnerships to market. 
• Permanent role based at our Mascot Campus 

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.  

Shape the future of Qantas’ Ground Products portfolio. As Commercial Manager, Ground Products, you’ll lead the performance and growth of a portfolio spanning baggage, preflight products and new ancillary opportunities. A key focus of the role will be optimising and evolving our baggage offering, identifying new ways to enhance the customer experience while delivering strong commercial outcomes. 

Working across Product, Operations, Digital, Marketing and Customer teams, you’ll develop business cases, bring new products to market and influence senior stakeholders to drive results. This role is ideal for a commercially minded leader who can turn ideas into action, navigate complexity and take teams on the journey. If you’re energised by solving commercial challenges, building customer-led products and finding opportunities for growth, this is a unique opportunity to make a tangible impact across one of Qantas’ most dynamic portfolios. 

You’ll have – 

• 7+ years' experience in Product, Commercial or related roles. 
• Tertiary qualifications in Commerce, Finance, Business or a related field. 
• Strong product strategy and commercial management experience. 
• Proven ability to use customer insights and data to drive decisions. 
• Strong commercial acumen, including forecasting, profitability and business case development. 
• Experience managing suppliers, partners and cross-functional stakeholders. 
• Excellent communication, influencing and stakeholder management skills. 
• Experience working in Agile environments and applying Human-Centred Design principles. 

Why Qantas?  

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. 
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. 
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation. 

Be a part of something special and play your part in the Qantas story – get in touch today. 

Applications close Sunday 26th July 

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.