Wells Fargo is seeking a Commercial Loan Servicing Specialist as part of Commercial Lending Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:
- Provide servicing activities for low to moderately complex commercial products
- Coordinate all aspects of resolving open customer service issues and interact with internal and external customers
- Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements
- Evaluate and upload data into the systems of record
- Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
- Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
- Serve as an escalation point in the resolution of client issues
- Provide guidance and training to peers
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements
Required Qualifications:
- 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Exposure to asset-based lending or factoring
- Experience with A/R and A/P processing
- Electronic Data Interchange (EDI) experience
- Excellent verbal, written, and interpersonal communications skills
- Strong customer service and client relationship management skills
- Experience working with international clients
- Risk management experience
- Good analytical, research, and trouble-shooting skills
- High attention to detail and accuracy
- Sound organizational, multi-tasking, and prioritizing skills
- Ability to work effectively and collaboratively in a fast-paced, deadline-driven, team environment
- Basic Microsoft Office skills, including Word and Excel
- Ability to quickly learn new systems
Job Expectations:
- Hybrid work schedule
- Ability to work additional hours as needed
Locations:
- 401 Las Colinas Blvd W., Irving, TX 75039
- 1525 W W. T. Harris Blvd., Charlotte, North Carolina 28262
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What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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