Commercial Lines Senior Account Manager

We are currently looking to add a team member to our Transportation unit. We are seeking an individual who excels in providing customer service. The Commercial Lines Senior Account Manager will provide day-to-day customer service to our transportation clients.

Responsibilities:

• Work directly with Producers and Insurance Company representatives to service existing customers

• Issue Certificates of Insurance and Auto Insurance ID Cards

• Assist with client calls on billing questions, make policy changes, add and delete vehicles and drivers

• Assist in gathering information required for underwriting/marketing an account and creating renewal submissions

• Orders policy changes

• Update data in agency management system

Requirements:

• Able to work independently and enjoy a high degree of interaction with team members

• Self-motivated and driven

• Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance

• Demonstrates excellent time management and prioritization skills

• Attention to detail and commitment to a high level of accuracy

• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information

• Ability to maintain a professional demeanor and positive attitude

• Possess strong administrative and computing skills, including Microsoft Office 365 (Word, Excel and Outlook)

• Applied Epic Agency Management experience, preferred

• Bilingual (Spanish and English), preferred

Education and Experience:

• High School Diploma or the recognized equivalent

• Minimum of 2 years’ experience in Property & Casualty insurance industry or similar role

• Active Property & Casualty license

#LI-LR1

#LI-Hybrid

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.