Commercial Lines Insurance Account Manager

Posted 8 Days Ago
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Jacksonville, FL
Mid level
Fintech • Software • Financial Services
The Role
The Insurance Account Manager will manage a portfolio of commercial insurance accounts, providing excellent customer service, assisting clients with policy renewals and claims, negotiating terms with insurance carriers, and maintaining accurate client records. The role also involves market research to discover new business opportunities and staying updated on industry trends.
Summary Generated by Built In

Job Title: Insurance Account Manager

Department: Commercial Lines

Location: Jacksonville, FL

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

We are looking for an experienced, licensed insurance Account Manager to join our company. The Commercial Lines Account Manager will help build and keep business relationships for our growing client list. Our ideal candidate must provide superior service to our clients by promptly responding to their inquiries and addressing their individual needs and preferences.

Responsibilities:

  • Manage a portfolio of commercial insurance accounts

  • Provide exceptional customer service to clients, addressing their inquiries and concerns

  • Assist clients with policy renewals, endorsements, and claims

  • Collaborate with insurance carriers to obtain quotes and negotiate terms

  • Conduct market research to identify new business opportunities

  • Prepare and present insurance proposals to clients

  • Maintain accurate and up-to-date client records in the agency management system

  • Stay informed about industry trends, regulations, and changes in insurance products

  • Assist with benefits administration and ensure compliance with HIPAA regulations

Qualifications:

  • Previous experience in commercial lines account management or related field

  • Strong knowledge of commercial insurance products and coverages

  • Excellent customer service and communication skills

  • Proficient in using agency management systems and Microsoft Office Suite

  • Detail-oriented with strong organizational and multitasking abilities

  • Ability to work independently and as part of a team

  • Proactive problem-solving skills and ability to handle challenging situations

  • Need general agents 220 license or 440 customer service representative license

Benefits & Perks:

  • Competitive Compensation

  • Industry Leading Healthcare

  • Savings and Investments

  • Charitable Giving Programs

  • Opportunities for Growth

  • Parental Leave

  • Generous time away

#LI-LR1

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

The Company
HQ: Grand Rapids, Michigan
3,983 Employees
On-site Workplace

What We Do

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.

Discover more at www.Acrisure.com.

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