The Role
Manage and service a ~$3M commercial insurance book, handling renewals, certificates of insurance, endorsements, and policy servicing. Serve as client-facing contact, support new and existing business, maintain account documentation and workflow in AMS360, and coordinate with carriers and internal teams.
Summary Generated by Built In
Commercial Account Manager
About the Opportunity
Key Responsibilities
What You’ll Do
Skills, Knowledge and Expertise
What We’re Looking For
Benefits
Compensation & Benefits
About
Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.
Location: South Bay / Rolling Hills Estates area, California
Compensation: $65,000-$90,000+ base salary
Schedule: Monday-Friday, 9:00 AM-5:00 PM
Work setup: In office to start, with the potential to move to a hybrid schedule after onboarding
Compensation: $65,000-$90,000+ base salary
Schedule: Monday-Friday, 9:00 AM-5:00 PM
Work setup: In office to start, with the potential to move to a hybrid schedule after onboarding
We are partnering with a well-established insurance agency to hire a Commercial Account Manager to support a generalist commercial book of business. This is a strong opportunity for someone who enjoys hands-on client service, thrives in a collaborative office environment, and brings real depth in commercial account management.
This is a service-focused role with no emphasis on cross-selling. The right person will be comfortable managing day-to-day account activity, working closely with internal partners, and supporting clients across a broad range of industries.
Key Responsibilities
What You’ll Do
- Manage and service an approximately $3M commercial book of business
- Handle renewals from start to finish
- Process certificates of insurance accurately and efficiently
- Manage endorsements and other policy servicing requests
- Serve as a direct client-facing contact for ongoing account needs
- Support both existing business and new business servicing activity
- Maintain accurate workflow documentation and account activity in AMS360
- Communicate clearly with clients, carriers, and internal stakeholders
Skills, Knowledge and Expertise
What We’re Looking For
- Active California insurance license in good standing
- Daily, hands-on AMS360 experience
- Strong knowledge of the California commercial insurance market
- Independent commercial account management / book-servicing experience
- Ability to walk through renewal workflows in detail
- Ability to explain certificate and endorsement workflows step by step
- Generalist agency experience across varied industries
- Experience with workers’ compensation and cyber liability
- Strong communication skills and professional client presence
- Proximity to the South Bay area
Benefits
Compensation & Benefits
- Base salary of $65,000-$90,000
- PTO
- License / CE support
- Retirement plan options
- Additional benefits details can be shared during the process
About
Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.
Skills Required
- Active California insurance license in good standing
- Daily, hands-on AMS360 experience
- Strong knowledge of the California commercial insurance market
- Independent commercial account management / book-servicing experience
- Ability to walk through renewal workflows in detail
- Ability to explain certificate and endorsement workflows step by step
- Generalist agency experience across varied industries
- Experience with workers' compensation and cyber liability
- Strong communication skills and professional client presence
- Proximity to the South Bay area
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The Company
What We Do
The Misch Group is a premier executive search and staffing agency dedicated to connecting world-class organizations with high-caliber talent, and also operates as an independent, full-service international brokerage firm covering all lines of insurance.
