Job Title: Account Manager
Department: Commercial Lines, Construction and Condo
Location: Miami Lakes, FL or any Florida Acrisure office (Hybrid)
About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Job Summary
Acrisure is seeking a Commercial Lines Account Manager to join our growing team in Florida. This role is responsible for aiding clients with service needs and making changes to existing accounts. The Account Manager supports the sales team in obtaining new clients and retaining existing ones, while meeting service and sales delivery standards.
Responsibilities
- Partner with Producers to develop marketing strategies for new and renewal business.
- Gather underwriting information directly from clients.
- Advise clients on coverage changes and additions.
- Educate clients on policy coverages, changes, exclusions, and insurance needs.
- Build rapport with Underwriters to negotiate and secure competitive quotes.
- Navigate carrier websites for quoting and policy changes.
- Prepare insurance summaries, schedules, quotes, and proposals.
- Bind coverage and confirm accuracy of binders.
- Respond to client inquiries regarding coverage, changes, billing, and claims.
- Issue Certificates of Insurance and Auto ID Cards.
- Manage cancellations and ensure timely resolution.
- Invoice and pursue prompt payments per agency policy.
- Maintain accurate electronic and client activity files.
- Provide technical support to Producers and assist with strategic goals.
- Perform other duties as assigned.
Required Qualifications
- Active State of Florida Property & Casualty Insurance License: 2-20.
- Exceptional verbal and written communication skills.
- Solid proficiency in Microsoft Office Suite, especially Excel.
Preferred Qualifications
- EPIC experience.
- Ability to collaborate with diverse individuals — teammates and clients alike.
Required Education and Experience
- Minimum 3–5 years of experience in a Commercial Lines Account Manager role within Florida.
- High School Diploma or equivalent.
Preferred:
- EPIC system experience.
- Familiarity with Construction and Condo clientele.
#LI-Hybrid
#LI-SS1
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
Top Skills
What We Do
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.
Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.
Discover more at www.Acrisure.com.
