Commercial Lines Account Manager

Job Description

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

The Commercial Lines Account Manager is responsible for aiding clients with service needs and making changes to existing accounts.  Specific service and marketing responsibilities are required in this position.  Must meet service and sales delivery standards and perform essential functions to the quality and service standards developed by Acrisure.  The duties and responsibilities of this position are to support the goals, mission and needs of Acrisure.  Primarily, this entails providing the sales team with the necessary service support to aid them in obtaining new clients and retaining existing ones.

Essential Duties and Responsibilities:

• Interact with clients to address all servicing needs.

• Processing of policies, endorsements, and audits.

• Enter policy data into our client management system.

• Order loss runs for re-marketing accounts

• Become proficient in carrier web-sites for quoting when remarketing an account or adding additional lines of coverage

• Keep your desk and files organized at all times

• Perform superior customer service at all times

• Properly utilize the management system to keep track of all pending items.

• Communicate with carriers for all underwriting matters, audits, endorsements, carrier recommendations, etc.

• Expedite certificates of insurance if CSR team is short staffed and client needs immediately

• Run MVRs and update driver lists when required

• Prepare renewal rating quotes, based on applications.

• Process and issue binders

• Attend agency and department meetings as well as training/education classes and sessions (both within the agency and outside the agency as directed)

Education and Experience:

• Commercial insurance industry experience and/or demonstrated ability to successfully handle complexities of job, required

• Experience working with Construction risks preferred

• Excellent business skills, required

• High school diploma or the recognized equivalent, required

• Relevant insurance licensing

• Computer skills necessary to perform the essential functions of the job (i.e., spreadsheets, database, word processing and insurance software), required

Benefits and Perks:

• Competitive compensation
• Generous vacation policy, paid holidays, and paid sick time
• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
• Company-paid Short-Term and Long-Term Disability Insurance
• Company-paid Group Life insurance
• Company-paid Employee Assistance Program (EAP) and Calm App subscription
• Employee-paid Pet Insurance and optional supplemental insurance coverage
• Vested 401(k) with company match and financial wellness programs
• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
• Paid maternity leave, paid paternity leave, and fertility benefits
• Career growth and learning opportunities
• …and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

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Pay Details:

The base compensation range for this position is $90,000 - $105,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.