Commercial Lines Account Manager (Hybrid)

About Brennan & Company, A Division of Patriot Growth Insurance Services: Since 2005, Brennan & Company has been a trusted name in insurance, proudly serving clients throughout the Southeast and beyond. As an independent agency, we are dedicated to providing personalized insurance solutions that meet the unique needs of our clients. Our experienced team specializes in Commercial Marine and Property & Casualty insurance. With extensive industry experience and long-term market relationships, we formulate specialized insurance programs tailored to each client’s needs.

Position Overview: The Commercial Lines Account Manager provides high-quality service to new and existing clients while managing and growing a commercial lines book of business. This role focuses on building strong client relationships, managing policy renewals and servicing needs, and identifying opportunities to expand coverage solutions that support client risk management goals while contributing to agency growth.

Work Arrangement: This is a full-time hybrid position reporting to our office located in Savannah, GA.

Professional Responsibilities:

• Build and maintain strong client relationships by delivering responsive, high-quality service and understanding evolving coverage needs
• Manage new and renewal business, including evaluating risk exposures and placing appropriate commercial coverage in alignment with underwriting guidelines
• Process endorsements, policy updates, and renewals while ensuring accuracy and timely execution of all account documentation
• Review renewal and expiration activity and collaborate with internal teams to support effective renewal strategies and client retention
• Serve as a liaison between clients, producers, underwriters, and internal stakeholders to ensure clear communication and seamless service delivery
• Identify cross-sell and account expansion opportunities, including umbrella, flood, business interruption, and other relevant coverages
• Maintain accurate records within agency management systems and ensure compliance with internal processes and carrier requirements
• Stay current on commercial insurance products, carrier guidelines, and industry best practices through ongoing training and development

Qualifications and Requirements:

• 3-5 years of experience in insurance servicing, account management, or customer service
• Active Georgia Property & Casualty Insurance License
• Experience in commercial lines insurance preferred
• High School Diploma, GED, or Associate Degree in Business or related field (Bachelor’s preferred)
• Strong client relationship management and consultative communication skills
• Excellent organizational skills with the ability to manage multiple priorities effectively
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office Suite and agency management systems
• High attention to detail and commitment to accuracy in documentation and policy management
• Ability to collaborate effectively in a team-oriented environment while maintaining accountability
• Commitment to confidentiality, professionalism, and ethical standards

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide continual learning and enhanced career opportunities for our dedicated, professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401(k) with employer match

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.