Commercial Line of Business Manager II

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GENERAL FUNCTION:

Manage Sales Team Leads to ensure department advances the Company's ability to excel in Commercial Banking results. Typically utilized in large affiliates. Commercial Line of Business Managers are expected to solicit participations in the public debt issuance of their clients. Current policy limits participation to those clients that have "investment grade" credit ratings.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee all credit and non-credit relationships and prospective opportunities with clients housed within cost center.
• Continue to expand product, market and sales depth to deliver revenue and net income growth. Maintain acceptable profitability levels with every customer.
• Maintains primary relationship contact for a portfolio of existing customers.
• Ensures the overall relationship is managed to the highest profit potential for the bank.
• Maintain acceptable level of customer satisfaction through providing superior customer service.
• Identifies and facilitates the cross-selling effort of all the bank's services, with the primary focus being on the origination and growth of both collected DDA balances and business service charges.
• Underwrite credit requests and approves loans within established lending limits or makes recommendations on loans that require higher approval authority.
• Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk.
• Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk.
• Participate in various community affairs and projects to promote the image of the bank.

SUPERVISORY RESPONSIBILITIES:

Responsible for providing employees timely, candid and constructive performance feedback. Develop employees to their fullest potential and provide challenging opportunities that enhance employee career growth. Identify and develop the appropriate talent pool to ensure adequate bench strength and succession planning. Recognize and reward employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor's degree.
• 7-12 years experience in Lending Sales Management..
• Excellent interpersonal, written and verbal communications skills.
• Ability to prioritize and handle multiple tasks. 
• Demonstrated sales and negotiating experience.
• Credit training and underwriting experience preferred.
• Microsoft Word and Excel experience necessary.

Commercial Line of Business Manager IILOCATION -- Grand Rapids, Michigan 49503

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.