Provides assistance to assigned officer(s) in performing duties as a commercial loan officer. Assists Commercial Loan Assistants in their day-to-day work and leads training of new staff. Performs majority of administrative paperwork and maintenance of existing customer accounts. Responsible for assisting senior management in monitoring compliance to lending policy and banking regulations and assists in creation and implementation of training materials and huddles to support issues. Responsible for compliance with banking regulations which are applicable to job, including Bank Secrecy Act and information security initiatives. Responsible for acting as a resource for both the Commercial Lending and Consumer Lending Assistants. Acts as a liaison between the Loan Administration Officer, Loan Operations and Consumer Lending Officers. Monitors policies and procedures currently in place, implement new procedures that may be needed due to regulatory or compliance changes in lending.
Front-line contact with all current and potential commercial loan customers. Will work closely with all officers and assistants in the commercial lending, personal lending and real estate lending departments. Works closely with the credit department and loan operations personnel. Has contact with most departments of the bank in order to fulfill requests and answer questions of commercial customers. Contacts title companies, appraisal companies, insurance companies, attorneys, state/local/county government agencies. Acting as a leader of the consumer lending assistant function, works extensively with Consumer Lending Assistants and Officers, Loan Operations, Indirect Funding Clerk and Loan Processing to ensure polices/procedures relating to Consumer Lending are being followed and maintained.
Skills Required
- Experience assisting commercial loan officers and commercial lending operations
- Knowledge of banking regulations, including Bank Secrecy Act and information security initiatives
- Experience leading or training new staff and mentoring lending assistants
- Ability to act as liaison across departments (loan operations, credit, consumer lending) and with external vendors (title, appraisal, insurance, attorneys)
- Customer-facing experience with commercial loan customers
- Familiarity with loan documentation, account maintenance, and implementation of lending procedures
Central Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Central Bank and has not been reviewed or approved by Central Bank.
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Retirement Support — A two-part 401(k) combines a 50% match on the first 6% contributed with an automatic 4% nonelective employer contribution, with auto-enrollment and auto-escalation. Employer funds vest on a graded schedule reaching 100% at five years.
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Leave & Time Off Breadth — PTO for full-time staff starts at 18 days per year and increases with service up to 27 days, and the organization follows the Federal Reserve holiday schedule. Part-time employees accrue PTO on a pro‑rata basis.
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Healthcare Strength — Medical, dental, vision, and prescription coverage are offered with eligibility typically beginning the first of the month after hire, alongside HSA and FSA options. Life, AD&D, and short- and long-term disability plus an EAP enhance health and protection.
Central Bank Insights
What We Do
Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states. Central Bank specializes in community banking, with a particular focus on delivering leading-edge technology through its network of more than 150 facilities operating in Missouri, Kansas, Illinois, Colorado, Iowa, Tennessee, North Carolina, Florida, and Oklahoma, as well as more than 22,000 ATMs nationwide. Member FDIC. "Strong Roots. Endless Possibilities." reflects our long-standing commitment to the communities we serve, as well as our commitment to delivering high-quality, leading-edge financial products and services that help our customers and communities grow and succeed. As our product and service offerings continue to expand, we assure you that our commitment to the community will only grow stronger. All of our lending decisions are made locally in the community you live. Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
