Commercial Legal Counsel

Be Part of Our Next Chapter 

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

Join our team as a Commercial Legal Counsel and play a pivotal role in driving business growth and sustainability. You'll collaborate with global teams across sales, account management, engineering, product, and strategic sourcing, providing expert legal guidance that informs business decisions and mitigates risk. Your expertise will help shape the future of our business, ensuring we continue to succeed while navigating complex commercial landscapes.

While the majority of your focus will be on business activities in North America, this is a global role in which you’ll advise on contracts and commercial legal issues across all Coates markets. Some working hours flexibility may be needed to accommodate timezones.

This role will suit someone looking to leverage their skills in a business partner capacity. As we navigate a period of significant growth and development, your ability to think through commercial legal issues in a logical and pragmatic way will be crucial. You will provide valued guidance to the business by articulating risks and options clearly, ensuring our growth and development is on a commercially and legally sound footing.

Responsibilities:

• Contract Management:
• Draft, review, and negotiate a variety of commercial agreements, including customer contracts, vendor agreements, and NDAs.
• Develop and maintain standardized templates and a precedent library to streamline contract processes and improve efficiency.
• Track key contractual obligations and milestones post-signature to ensure compliance and minimize disputes.
• Legal Advisory:
• Act as a trusted advisor on commercial and legal matters, balancing business objectives with risk management.
• Provide timely and practical legal advice to support decision-making and organizational goals.
• Establish and communicate clear risk principles and guidelines to align the company’s legal approach with business priorities.
• Process Improvement:
• Develop and implement legal processes to enhance efficiency and ensure quality in contract and risk management.
• Foster a culture of compliance and legal awareness across the organization.

Qualifications & Experience:

• Juris Doctor (JD) or equivalent law degree, with active admission to the bar in a US state or other common law jurisdiction.
• 3 – 5 years of relevant experience, ideally in-house within a technology company or at a commercial law firm.
• Proficiency in drafting and negotiating contracts, with expertise in commercial and intellectual property laws, particularly related to technology and software licensing.
• Proven ability to manage multiple projects, prioritize effectively, and deliver results in a dynamic environment.
• Experience working with diverse internal and external stakeholders.

Key Competencies:

• Strong communication skills, with the ability to translate complex legal concepts into actionable guidance for non-legal audiences.
• Independent problem-solving skills, demonstrating sound judgment and requiring minimal supervision.
• High attention to detail and accuracy in reviewing contracts and identifying legal and business risks.
• A collaborative mindset, valuing others’ perspectives to achieve optimal outcomes.
• Commitment to high ethical standards and integrity in all interactions.

Success Factors:

• Proactive risk identification and mitigation, leading to minimal unforeseen legal issues.
• High-quality, timely legal advice that supports business operations and objectives.
• Positive feedback from colleagues regarding legal support and collaboration.
• Enhanced contract compliance and improved business acumen among non-legal staff through training and process improvements.

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).