Intern, Commercial Growth

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Singapore, SGP
In-Office
Internship
Fintech • Payments • Financial Services
The Role
Support commercial teams across Marketing, Financial Product, and Client Experience. Create marketing content, coordinate creative production, track KPIs in HubSpot/Google Sheets, conduct market scans and competitor analysis, assist product documentation and dashboards, manage customer inquiries and FAQs, and help with onboarding checks and operational improvements. Broad, cross-functional internship with exposure to end-to-end SME lending processes.
Summary Generated by Built In

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

  • Grow Relentlessly: Strive to become our best, most authentic selves.
  • Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
  • Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
  • Focus on Impact: Create impact through bias for action and tangible results.
  • Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

The Intern will support key commercial functions — AI & Digital Process, Marketing, Financial Product, Operations, Partnerships, and Client Experience — across the full SME lending lifecycle. Scope may shift based on business needs, offering broad cross-functional exposure.

What you will do:

AI & Digital Process

  • Identify repetitive manual tasks and propose automation solutions using tools such as ActivePieces, HubSpot, and other low/no-code platforms
  • Support design and maintenance of workflow automations across country functions
  • Leverage AI tools to improve content production, data analysis, and operational efficiency
  • Assist in documenting workflows, SOPs, and change logs to support process improvements

Marketing

  • Develop content for website, social media, newsletters, and client outreach
  • Execute campaigns: referral programmes, product awareness, client engagement
  • Coordinate creative production with internal teams and vendors
  • Track KPIs via HubSpot and Google Sheets (lead sources, engagement)

Financial Product

  • Conduct market scans, competitor benchmarking, and feature analysis
  • Support digital onboarding flows, product docs, and SOP/change-log maintenance
  • Prepare product performance dashboards and internal data summaries

General Commercial Support

  • Provide ad-hoc support across Operations, Partnerships, and Client Experience as business needs arise
  • Coordinate across teams for day-to-day tasks, documentation, and cross-functional initiative

Requirements

What we are looking for:

  • Pursuing a diploma or degree in Business, Finance, Marketing, Information Systems, or related field
  • Comfortable with spreadsheets, basic data tools, and AI productivity tools
  • Strong organisational skills with sharp attention to detail
  • Clear communicator; able to collaborate across teams
  • Proactive, adaptable, and willing to take ownership

What you will learn:

  • End-to-end SME lending: acquisition → onboarding → disbursement → servicing
  • How fintech lending products are designed, priced, governed, and improved
  • Practical experience in marketing operations and customer lifecycle management
  • Workflow automation and digital process improvement in a fintech environment

Benefits

Interested to know more about us? Learn about our Stories here

Skills Required

  • Pursuing a diploma or degree in Business, Finance, Marketing, or a related field.
  • Strong organisational skills with sharp attention to detail.
  • Comfortable with spreadsheets and basic data tools.
  • Clear communication skills and ability to collaborate across teams.
  • Proactive, adaptable, and willing to take ownership of tasks.

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The Company
HQ: Singapore
525 Employees
Year Founded: 2015

What We Do

Funding Societies | Modalku is the pioneer of SME Digital Financing Platform and Debt Investment Platform in Southeast Asia. We accelerate business growth by fast financing which is crowdfunded by retail and institutional investors as well as high-net-worth individuals. Founded in 2015 in Singapore, Funding Societies | Modalku is currently licensed and operating in Singapore, Indonesia, Malaysia, and Thailand. We have also achieved global accolades for its works on financial inclusion to make financing accessible to SMEs in Southeast Asia, which includes the MAS FinTech Award, the Global SME Excellence Award from United Nations, and the prestigious global Fintech100 by KPMG and H2 Ventures. Funding Societies | Modalku is dedicated to the vision of funding underserved SMEs and making a positive impact in society. We exist to enable fair financial access to Southeast Asia

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