Commercial Head, Community Supervision, Criminal Justice Systems

TITLE:

Commercial Head, Community Supervision, Criminal Justice Systems

Title: Commercial Head, Community Supervision, Criminal Justice Systems

Reports To: SVP Market Access

Location: Remote

Indivior is a global specialty pharmaceutical company working to help change patients' lives by developing medicines to treat substance use disorders (SUD) and serious mental illnesses. The name is the blend of the words individual and endeavor, and the tagline “Focus on you” makes the company’s commitment clear. It represents and empathizes with the often-difficult journey each individual patient takes to overcome the challenges of addiction and mental illness.

Indivior is dedicated to transforming addiction from a global human crisis to a recognized and treated chronic disease. Our vision is that all patients around the world will have access to evidence-based treatment for the chronic conditions and co-occurring disorders of SUD. The Indivior logo radiates its patient-focused, holistic focus on expanding access to quality treatment for addiction worldwide. Building on its global portfolio of opioid use disorder treatments, Indivior has a pipeline of product candidates designed to both expand on its heritage in this category and potentially address other chronic conditions and co-occurring disorders of SUD, including alcohol use disorder and cannabis use disorder.

POSITION SUMMARY:

The Commercial Head, Community Supervision, Criminal Justice Systems position is a senior leadership role to lead the team of CJS Community Supervision Regional Directors and Access Directors that will build, develop and deliver on the strategies to create a pathway to increased awareness and better transition of care for to connect justice involved patients with Sublocade providers to ensure they have continued treatment upon release. This individual will lead the team that will play a key role in developing, guiding, and initiating the strategies and tactics necessary to drive the growth of the brand through coordinating efforts in the Criminal Justice Ecosystem by coordinating efforts with the commercial and channel team along with ongoing analysis, research and development of future opportunity plans in appropriate areas we cover. This position is responsible for collaboration with the SVP of Market Access, Market Access National Directors, and the Commercial Leadership Teams to help the entire company achieve goals, work to improve product access and explore future opportunities for growth. This includes providing commercial insights, channel expertise, and direction to ensure optimal commercial alignment within the Criminal Justice Systems – particularly in the Community Supervision area.

ESSENTIAL FUNCTIONS:

The responsibilities of this job include, but are not limited to, the following:

• Hire, retain, lead, and manage team of Community Supervision Criminal Justice System Regional Directors and Access Directors
• Develop trusted relationships with key internal stakeholders and senior leadership. These include but are not limited to: Market Access Payor Criminal Justice, Government Affairs, Channel, Business Analytics, Human Resources, Legal, and Compliance.
• Field Support to include live and remote Community Supervision Criminal Justice System Regional Director and Access Director coaching, customer visits, and field intel
• Plan, organize and participate in Community Supervision engagements as needed assisting CJS RDs and ADs in Jail/Prison Reentry Programs, Office-Based Opioid Treatment (OBOTS) facilities, Adult Treatment Courts to include Veterans Treatment Courts, Probation and Parole entities, Opioid Treatment Programs (OTPs), and Residential Treatment Centers (RTCs) and other justice involved affiliated outpatient programs or facilities.
• To achieve business objectives and enhance field intelligence for transition of care

• Participate as needed in all related home office, field meetings, and affiliated conferences

• Develop in-depth understanding of the disease space, the healthcare professional/patient relationship, managed markets/reimbursement/federal and state grants and to be the brand – champion the brand internally and externally
• Develop and implement business plans, maintain new and innovative ideas, strategies marketing plans of action and budgetary control ensuring compliance with all Indivior policies and procedures.
• Maintain the required technical expertise including competitive product knowledge.
• Successfully complete all required training programs in a timely manner and ensure same for team members

MINIMUM QUALIFICATIONS:

Experience:

• Pharmaceutical/Medical/Healthcare Sales with a minimum of 8-10 successful years’ equivalent experience in pharmaceutical sales combined with account management and, experience in management preferred
• Experience calling on and working with Criminal Justice Systems at a local, county, state, and federal level preferred.
• Experience calling on and working with Criminal Justice Systems – particularly in the areas of probation, parole, treatment courts, and CJS-Affiliated Accounts preferred.

• Experience in calling on customers at a variety of call points, including office-based treatment facilities, offices, community health centers, treatment courts, and hospitals.

• Demonstrated knowledge of healthcare system processes including reimbursement, specialty pharmaceutical channels to include buy and bill and specialty pharmacy preferred. 
• Experience working with REMs, HUB Services and Patient Access teams
• Experience interpreting analytical data and turning into team strategy
• Proficiency in Excel, Word, Outlook, and PowerPoint
• Ability to recruit, retain and develop highest quality staff; ability to manage turnover and vacancy process
• Valid driver’s license with a safe driving record that meets company requirements
• Ability to maximize profitability and ensure compliance
• Successfully able to navigate electronically various technologies related to the business including, but not limited to Microsoft Excel, Word, PowerPoint and TEAMS.

Travel: Ability to travel (includes overnight travel) ~ 60%

COMPETENCIES/CONDUCT:

In addition to the minimum qualifications, the employee will demonstrate:

• Focus on Patient needs to drive decisions
• Highly self-motivated and goal orientated with a proven record of goal attainment
• Strong work ethic and ability to develop priorities and manage time appropriately
• Ability to motivate and influence a team
• Reads situations quickly. Anticipates and adjusts for problems and roadblocks
• Excellent interpersonal, written and verbal communication skills
• Demonstrated teamwork/ collaboration
• Strong leadership abilities
• Strong time-management, organizational and planning skills
• Cooperates with various headquarters departments, when necessary and appropriate on matters of mutual concern.
• Record of positive working relationship with key customers and external contacts.

BENEFITS:

Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes:

• 3 weeks’ vacation plus floating holidays and sick leave
• 401(k) and Profit Sharing Plan- Company match of 75% on your first 6% of contributions and profit sharing contribution equal to 4% of your eligible pay
• U.S. Employee Stock Purchase Plan- 15% Discount
• Comprehensive Medical, Dental, Vision, Life and Disability coverage
• Health, Dependent Care and Limited Purpose Flex Spending and HSA options
• Adoption assistance
• Tuition reimbursement
• Concierge/personal assistance services
• Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage
• Gym, fitness facility and cell phone discounts

GUIDING PRINCIPLES:

Indivior’s guiding principles are the foundation for each employee’s success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.

COMPLIANCE OBLIGATIONS:

Indivior is committed to maintaining a workplace where employees are committed to compliance and feel comfortable raising concerns about potential violations of policies or unethical behaviour. As part of your responsibilities, you are expected to:

Employee Obligations:

• Always act with honesty and integrity.
• Risk IQ: Know what policies apply to your role and function and adhere to them.
• Speak Up: If you see something, say something.

Manager Obligations:

• Always act with honesty and integrity
• Reinforce risk awareness with your team, with accountability and oversight for ongoing review and mitigation.
• Model and reinforce a Speak Up culture on your team.

The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined. The employee may perform other functions that may be assigned. Management retains the discretion to add or change the duties of this position at any time.

EQUAL EMPLOYMENT OPPORTUNITY

EOE/Minorities/Females/Vet/Disabled