Commercial Growth B2B - Internship

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Netherlands
Remote or Hybrid
500-500 Annually
Internship
Transportation
The Role
Support the growth and retention of Swapfiets’ B2B customer base through lead generation, follow-ups, digital channel improvements, customer meetings, onboarding, and engagement activities. The intern will work across sales, marketing, CRM, and commercial operations, contribute customer insights, and manage parts of the B2B funnel while collaborating with the Growth Marketing team and Partnership Manager.
Summary Generated by Built In

Are you ready to join the blue tire movement?

Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto buy less, use more.

Your next ride starts here:

For our Acquisition and Retention team, we are looking for a Commercial Growth B2B Intern to help grow our B2B customer base and keep existing B2B customers engaged. Swapfiets B2B works with organisations of all sizes to offer employees a sustainable and hassle free mobility solution. In this role, you will combine sales, marketing, and commercial operational activities, be in direct contact with business customers, and actively contribute to the growth of our B2B portfolio from day one.
You will work closely with the Partnership Manager on day to day commercial tasks and activities, while also being responsible for managing specific parts of the B2B sales & marketing funnel yourself. From reaching out to new prospects to supporting onboarding and follow-ups, you will build relationships with customers and help companies move through the funnel.

You will be part of the Growth Marketing team, made up of marketers from different specialties such as channel, email, CRM, and pricing. The team also collaborates closely with the brand and creative team, giving you hands-on exposure to a wide range of marketing and growth disciplines.

Would you like to gain hands-on commercial experience while contributing to a more sustainable future? Then Swapfiets is the place for you.

How you pedal us forward!
  • Actively contribute to improving our digital B2B channels, such as email, LinkedIn, social media, and CRM;

  • Support lead generation and follow up across inbound and outbound channels;

  • Support and prepare meetings with new and existing B2B customers;

  • Help onboard new B2B customers and support engagement of existing customers;

  • Share insights from customer interactions to help improve our commercial and marketing approach;

  • Support day to day operational tasks and switching priorities when needed in a fast paced environment.

The gear you’ll need!

  • You have a strong commercial affinity, are outgoing, proactive, and eager to take initiative - your study background is less important than your mindset and energy;

  • You have HBO level working and thinking ability;

  • You are interested in acquisition, retention and marketing campaigns;

  • Fluency in English, Dutch is a plus;

  • Affinity with CRM systems, for example HubSpot, is a plus;

  • Available for five days per week;

  • Preferred start date October 1st

  • You are enrolled in a dutch university for the whole duration of the internship.

Benefits for a smooth ride!

  • Your own Swapfiets bicycle;

  • Internship compensation of 500 euros per month (based on 40 hours);

  • Delicious lunch at the office for a small contribution;

  • Lots of workshops and inspirational talks;

  • One day off per year to do voluntary work, paid by Swapfiets;

  • Flexible working with time at the office and from home;

  • A dynamic, informal and international work environment.

Pedaling Towards Inclusivity at Swapfiets! 

At Swapfiets, we believe in the power of diversity and inclusivity. While we’re proud of our progress, we know there’s more to do. Research shows underrepresented groups often hesitate to apply unless they meet all requirements but we don’t check all the boxes either! We value equal opportunity, unique perspectives, and diverse experiences. So, even if you don’t see yourself represented on our team, we encourage you to apply, because when we pedal together, we go further!

Skills Required

  • Strong commercial affinity; outgoing, proactive, and eager to take initiative
  • HBO-level working and thinking ability
  • Interest in acquisition, retention, and marketing campaigns
  • Fluency in English
  • Availability five days per week
  • Enrollment at a Dutch university for the entire internship
  • Dutch language proficiency
  • Affinity with CRM systems such as HubSpot
  • Availability to start October 1
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The Company
1,300 Employees
Year Founded: 2014

What We Do

Swapfiets provides a full-service bicycle subscription service, giving members access to bicycles with ongoing maintenance and support across more than 60 cities in nine countries. The company was created after its founders saw students struggling with unreliable bikes. Its model is designed to make cycling more convenient by replacing the hassles of ownership with a dependable, serviced bike available through a recurring subscription.

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