Commercial Graduate (Customer Experience) - US

Posted An Hour Ago
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Houston, TX, USA
In-Office
70K-117K Annually
Junior
Agency • Artificial Intelligence • Cloud • Internet of Things • Software • Automation
The Role
Rotational commercial graduate role focused on customer experience within an industrial software company. Responsibilities include learning the product portfolio, supporting technical support rotations, driving customer adoption and engagement, contributing to retention and contract renewals, identifying growth opportunities, supporting deal execution, and developing expertise in sales tools and systems.
Summary Generated by Built In

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

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Position: Commercial Graduate (Customer Experience)- Engineering backgrounds wanted!


Employment type: Full-time   


Work Type: Hybrid (3 days a week in office)    RELOCATION NOT PROVIDED


Work Authorization: This application is intended for candidates that are eligible for full-time work authorization in the United States upon completing their education.  

Please be prepared to answer the following in your application:   

  • Do you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B, F-1, CPT, OPT visa status, etc.) to work legally in the United States?  

Benefits:    

  • Competitive pay  
  • Mentorship: You will be assigned a technical mentor to guide you during your graduate program 
  • Continuous Learning: You will be supported to gain the relevant professional development to support your work 
  • A comprehensive graduate development program 

   

Locations: Houston, TX


As a Commercial Graduate, you will: 


  • Join our rotational graduate program and gain invaluable experience working with our customers in key areas of the Commercial function at AVEVA. This program will immerse you in essential Commercial activities in Customer Experience enabling participants to build a strong foundation for a long-term career in the commercial domain..  

Customer Experience Graduates will contribute to

  • Build a deep understanding of AVEVA’s product portfolio, covering their technical features, benefits, and competitive advantages—while providing hands-on experience through rotations in Technical Support.
  • Learn how we connect customers with our solutions to maximize value, drive adoption, and strengthen engagement.
  • In addition, there will be an opportunity to complete rotations focused on customer retention and growth, managing and renewing contracts, identifying and pursuing new business opportunities, closing deals efficiently, and developing expertise in sales tools and systems to enable scalable success.

We're looking for: 


EDUCATION: Bachelor's Degree or Master's Degree


We are open to applications from a wide range of disciplines including but not exclusively: Engineering disciplines, particularly Mechanical, Electrical, Industrial, or Process Engineering.


EXPERIENCE:

  • 0–2 years of relevant work experience.
  • Previous internship or project experience will be considered an advantage.

Key Competencies:

  • Strong analytical and problem-solving abilities
  • Excellent verbal and written communication skills.
  • Demonstrated teamwork and collaboration capabilities.
  • Strong organizational skills with attention to detail.
  • Self-motivated and adaptable to changing environments.
  • Initiative and results-oriented approach.
  • Ability to manage multiple tasks and competing priorities effectively.

Desirable Skills:

  • Organization: Effective time management and prioritization in a fast-paced environment.
  • Problem-Solving: Ability to troubleshoot and approach challenges methodically.
  • Flexibility: Capacity to adapt across a variety of tasks and functional areas.

Work Environment:


This is a rotational graduate role within the Commercial function. The program may require cross-functional collaboration, exposure to international teams, and occasional travel depending on project requirements.

AVEVA requires all successful applicants to undergo and pass a drug screen before they start employment. All drug screens are in accordance with federal laws and regulations.


Find out more: https://www.aveva.com/en/about/careers/


Salary Range:

$69,900.00 - $116,700.00

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training. 

USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities) 

AVEVA requires all successful applicants to undergo and pass a comprehensive background check and drug screen before they start employment.  Background checks will be conducted in accordance with local laws and may, subject to those laws,  include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. All drug screens are in accordance with federal laws and regulations.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify AVEVA at [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. 
 
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

Skills Required

  • Bachelor's or master's degree
  • 0–2 years of relevant work experience
  • Full-time work authorization in the United States upon completing education
  • Engineering background, particularly mechanical, electrical, industrial, or process engineering
  • Previous internship or project experience
  • Strong analytical and problem-solving abilities
  • Excellent verbal and written communication skills
  • Teamwork and collaboration capabilities
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks and competing priorities

AVEVA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AVEVA and has not been reviewed or approved by AVEVA.

  • Leave & Time Off Breadth — Time away from work is positioned as a meaningful part of the rewards mix, including paid time off that can increase with tenure and additional paid volunteering days. This breadth is reinforced by mentions of public holidays and emergency leave as part of the overall time-off offering.
  • Wellbeing & Lifestyle Benefits — Wellbeing support appears broad and multi-channel, combining counseling access, coaching resources, and region-specific digital wellbeing tools. Flexible work hours and a hybrid model are also presented as lifestyle-supporting elements within the broader rewards package.
  • Career-Linked Recognition & Rewards — Recognition is tied to tenure milestones through a formal program that provides rewards and symbolic recognition. Development-linked rewards also appear through learning access, mentorship, and education reimbursement that connects benefits to skill growth.

AVEVA Insights

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The Company
HQ: Cambridge
6,970 Employees

What We Do

AVEVA is a global leader in industrial software, sparking ingenuity to drive responsible use of the world’s resources. The company’s secure industrial cloud platform and applications enable businesses to harness the power of their information and improve collaboration with customers, suppliers and partners. Over 20,000 enterprises in over 100 countries rely on AVEVA to help them deliver life’s essentials: safe and reliable energy, food, medicines, infrastructure and more. By connecting people with trusted information and AI-enriched insights, AVEVA enables teams to engineer efficiently and optimize operations, driving growth and sustainability. Named as one of the world’s most innovative companies, AVEVA supports customers with open solutions and the expertise of more than 6,400 employees, 5,000 partners and 5,700 certified developers. With operations around the globe, AVEVA is headquartered in Cambridge, UK. Learn more at www.aveva.com

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