Commercial Excellence & Operations Specialist, Korea

Posted Yesterday
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Seoul, KOR
In-Office
Mid level
Healthtech
The Role
Supports commercial excellence and sales enablement initiatives for the Korea commercial team. Manages CRM, customer experience, CPQ, and business intelligence tools; maintains dashboards, KPIs, sales reports, and commercial data quality; provides user training, analysis, operational support, and reporting for data-driven decision-making and sales productivity.
Summary Generated by Built In

Bring more to life.


Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?


At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.


Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.


At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.Learn about the Danaher Business System which makes everything possible.


The Commercial Excellence & Operations Specialist, Korea is responsible for driving commercial excellence initiatives and cross‑functional operational efficiency projects to deliver a best‑in‑class customer experience. The role supports the commercial team through data analysis, reporting, and background support as required to meet evolving business needs.This position partners closely with the Korea commercial organization to drive process excellence, improve adoption of commercial tools, and ensure the accuracy and reliability of commercial data. The role emphasizes hands‑on execution, system and reporting support, and enablement activities that enhance sales productivity and overall customer experience.


This position reports to the APAC Enablement Leader and is part of the APAC Enablement Team located in Korea and will be an on-site role.


What you will do:

Support the execution of commercial excellence initiatives and sales enablement programs aligned with business priorities.Provide hands‑on operational support and end‑user training for SFDC, Medallia, CPQ, QlikSense, and other commercial tools used by the Korea commercial team.Manage commercial dashboards and reporting, including KPIs and sales metrics; support data cleansing, validation, and standardization to enable reliable and actionable reporting.Deliver insightful analysis and reporting to track performance and support data‑driven decision‑making, including monthly reports, ad‑hoc business unit requests, KPI tracking, and incentive‑related reports.


Who you are:

  • Bachelor’s degree or equivalent
  • Minimum of 3+ years’ experience in commercial excellence/sales excellence roles in the areas of SFE, business analytics, strategic planning, territory/segmentation planning, or distributors management.
  • Solid experience with CRM tools preferably SFDC, BI tools e.g. QlikAdvanced skills in Microsoft Excel and Powerpoint
  • Excellent communication skills in both Korean and English.

It would be a plus if you also possess previous experience in:

  • Experience in commercial or commercial excellence roles in Life Sciences, Medical Devices or Biopharmaceuticals Industry
  • Experience in sales territory design including identifying target customers, and annual plans for target customers

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Skills Required

  • Bachelor's degree or equivalent
  • At least 3 years of experience in commercial excellence or sales excellence, including sales force effectiveness, business analytics, strategic planning, territory or segmentation planning, or distributor management
  • Experience with CRM tools, preferably Salesforce
  • Experience with business intelligence tools, such as Qlik Sense
  • Advanced Microsoft Excel skills
  • Advanced Microsoft PowerPoint skills
  • Excellent communication skills in Korean and English
  • Experience in commercial excellence within life sciences, medical devices, or biopharmaceuticals
  • Experience designing sales territories, identifying target customers, and developing annual target-customer plans

Danaher Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Danaher Corporation and has not been reviewed or approved by Danaher Corporation.

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical plan options alongside dental, vision, life, disability, and mental health support. Wellness initiatives and support programs such as an EAP and vaccination or fitness offerings add breadth beyond core insurance.
  • Retirement Support Retirement benefits include a 401(k) plan with employer matching and options such as pre-tax and Roth contributions. Broader financial rewards such as performance bonuses and access to equity or an employee stock purchase plan are also described.
  • Parental & Family Support Parental leave and family-building support are described as available, including maternity and paternity leave and fertility assistance. Childcare and eldercare support are also highlighted as part of the overall package.

Danaher Corporation Insights

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The Company
HQ: Washington, DC
57,802 Employees
Year Founded: 1984

What We Do

Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. A global network of more than 25 operating companies, we drive meaningful innovation in some of today’s most dynamic industries through our operating companies in four strategic platforms: Life Sciences, Diagnostics, Water Quality and Product Identification. The engine at the heart of our success is the Danaher Business System (DBS), a set of tools that enables continuous improvement around lean, growth and leadership. Through the ingenuity of our people, the power of DBS and the impact of our meaningful technologies, we help realize life’s potential in ourselves and for those we serve.

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