Commercial Excellence & Operations Japan specialist

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Commercial Excellence & Operations Japan specialist  is responsible for driving commercial excellence initiatives and cross-functional operational efficiency projects to bring a best in class customer experience, supporting commercial team on various initiatives with data and background support as and when may be required per business needs.  The role is also to work closely with not only Japan team but global and APAC teams to help improve business productivity and maximize the growth by providing insights and execution support through analysis.

This position reports to the Commercial Excellence Lead, Japan and is part of the APAC Commercial Excellence.  At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you will do:

• Partner with commercial teams to establish appropriate territories, segmentation.
• Provide the commercial team with an environment where accurate and up-to-date information is maintained in BI and CRM. Collaborate with global teams on enhancements and provide training and SOPs as needed.
• Provide insightful analysis and reporting to track performance and support business decision making. Monthly reports, tailored reports upon business unit request, KPI and incentive tracking reports, etc.
• Build strong global and local relationships to ensure that the voices of Japanese customers and associates are reflected in decision making.

Who you are:

• Bachelor’s degree or equivalent

• Minimum of 3+ years’ experience in commercial excellence/sales excellence roles in the areas of SFE, business analytics, strategic planning, territory/segmentation planning, or distributors management.
• Solid experience with CRM tools preferably SFDC, BI tools e.g. Qlik
• Advanced skills in Microsoft Excel and Powerpoint
• Excellent communication skills in both Japanese and English

Travel Requirements:

• Some business travel (domestic/overseas) may be required on occasion

It would be a plus if you also possess previous experience in:

• Experience in commercial or commercial excellence roles in the Life Sciences, medical devices or biopharmaceuticals industry
• Experience in sales territory design including identifying target customers, and annual plans for target customers

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.