Job Description:
Join a team where expertise, integrity, and service excellence define everything we do. At Old Republic Title, we’ve built a reputation for delivering trusted real estate and title solutions across the nation. We’re looking for a Commercial Escrow Assistant who thrives in a fast-paced, professional environment and is passionate about providing outstanding customer service to our commercial clients.
About the Role
As a Commercial Escrow Assistant, you’ll play a vital role in supporting complex commercial real estate transactions. You’ll work closely with escrow officers, lenders, attorneys, and clients to ensure smooth, accurate, and timely closings — helping to uphold ORT’s commitment to quality and reliability.
This is an in-person opportunity based out of our Phoenix, AZ office location.
What You’ll Do
Provide professional, proactive support to escrow officers throughout all phases of the transaction.
Communicate clearly and respectfully with clients, business partners, and internal teams via phone, email, and in person.
Thoroughly document all conversations and actions to ensure accuracy, transparency, and accountability.
Maintain confidentiality and deliver a consistently high level of customer service.
Manage multiple tasks, prioritize deadlines, and stay organized in a fast-paced environment.
Accurately prepare, review, and process escrow and closing documents.
Demonstrate intermediate knowledge of title insurance policies, endorsements, and escrow procedures.
Apply sound judgment, initiative, and strong problem-solving skills to ensure smooth closings.
Stay up to date with company policies, regulations, and industry standards.
Support company goals and technology initiatives; adapt to new tools and systems with ease.
Continue professional escrow education through company-provided training and resources.
What You Bring
Commercial escrow experience preferred (residential experience with interest in commercial considered).
Strong attention to detail, organization, and accuracy under deadlines.
Excellent written and verbal communication skills, including active listening and professionalism.
Ability to multitask effectively while maintaining composure and quality.
Proficiency in Microsoft Office Suite and Outlook.
Intermediate understanding of accounting principles (debits and credits).
Notary commission preferred (or willingness to obtain).
A positive, team-oriented mindset with a commitment to excellence and customer satisfaction.
Why Old Republic Title
When you join ORT, you join a company with over a century of stability, integrity, and innovation in the title industry. We offer:
A collaborative, supportive work environment
Ongoing training and career growth opportunities
Competitive compensation and benefits
The chance to be part of a company that values professionalism, respect, and service excellence
#LI-MO1
Benefits may include:
Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
For California applicants, please click the following link to view our CCPA Applicant NoticeOld Republic Title is an Equal Opportunity Employer
Top Skills
What We Do
Old Republic Title is one of the largest title insurance groups* in the United States. We operate through a national network of Company-owned offices, affiliates, authorized agents and approved attorneys, which allows us to service our customers in both large and small markets across the country.
*Members of the Group are:
Old Republic National Title Insurance Company and American Guaranty Title Insurance Company.
OUR MISSION
Our Mission is to provide quality insurance security and related services to businesses, individuals and public institutions, and be a dependable long-term steward of the trust that policyholders and other important stakeholders place in us.
