Commercial Director Services

Posted 5 Days Ago
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Singapore, SGP
In-Office
Senior level
Aerospace
The Role
The Commercial Director Services is responsible for securing customer leads, managing relationships, and developing business opportunities to meet regional order intake targets, ensuring a strong customer image, mentoring team members, and enhancing sales processes.
Summary Generated by Built In

Job Description:

The jobholder is accountable for securing customer leads, managing relationships and develop business opportunities in order to help achieve regional Airbus Operating Plan Order Intake targets defined by the HO Services Sales based in Asia Pacific. The jobholder is in charge of establishing a strong “Services by Airbus” image within customers, ensuring the expansion and growth of our Services business in the region.

The jobholder will lead and manage additional strategic projects in collaboration with different stakeholders, coordinating the team when required.

  • Provide technical/commercial guidance for the strategy, capture plan and offer elaboration.
  • Contribute to region’s strategy through the annual Airbus Operating Plan process in the identification & quantification of opportunities (OI).
  • Update deals prioritization based on market status, team feedback and marketing inputs.
  • Identify opportunities/targets through liaison with Customer Affairs, Marketing and other Airbus organizations.
  • Provide technical expertise and commercial offers to launched RFPs or unsolicited Sales campaigns.
  • Assist Airbus Headquarter in achieving regional Order Intake targets with agreed Airbus Operating Plan financial conditions.
  • Coordinate with Airbus Customer Services, Airbus Customer Affairs, Satair, Skywise and other affiliates commercial activities in Airbus’ best interest.
  • Establish a strong Services by Airbus image through customer relationship management (CRM).
  • Keep close collaboration and sharing with the Regional Commercial Account Directors and Customer Support Directors (customer issues, opportunities, negotiations…).
  • Ensure regular and quality inputs in the CRM tool (sales force). Escalate weekly topics of interest. Make sure lessons learnt are shared from won or lost business development / marketing campaigns.
  • Develop a good knowledge of your assigned region and customers (culture, dynamics, organization, etc.) and share that knowledge internally (through CRM and the Global Account Management Team).
  • Mentoring and coaching the commercial services team members, sharing knowledge and ensuring  technical expertise is up to the required level Take over the management of complex projects requiring deep technical knowledge and managerial skills.
  • Enhance current sales practices and processes.

The job holder should comes with:

  • Strong Sales background: Successful track record in Sales Management.
  • Strong Airline operations (maintenance, flight ops, MRO) and Aerospace Industry experience.
  • Strong Knowledge/Experience on the Services by Airbus portfolio (Material, Upgrades, Maintenance, Connectivity, Training etc.)
  • Strong interpersonal and communication skills.
  • Leadership skills able to co-ordinate diverse stakeholders.
  • Highly self-motivated with effective negotiation skills.
  • Able to manage multi-task and work under pressure.
  • Able to get the big picture and defend Airbus’ interests.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Singapore Private Limited

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Sales, Marketing & Commercial Contracts

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills Required

  • Strong Sales background: Successful track record in Sales Management
  • Strong Airline operations (maintenance, flight ops, MRO) and Aerospace Industry experience
  • Strong Knowledge/Experience on the Services by Airbus portfolio (Material, Upgrades, Maintenance, Connectivity, Training etc.)
  • Strong interpersonal and communication skills
  • Leadership skills able to co-ordinate diverse stakeholders
  • Highly self-motivated with effective negotiation skills
  • Able to manage multi-task and work under pressure
  • Able to get the big picture and defend Airbus' interests

Airbus Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbus and has not been reviewed or approved by Airbus.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive in several locations, including medical, dental, and vision options available from day one in the U.S. Access to life insurance, disability coverage, and employee assistance/wellbeing support adds breadth to the health offering.
  • Retirement Support Retirement support is framed as a meaningful part of the package through plans such as a 401(k) with company matching in the U.S. These programs strengthen long-term financial security beyond base wages.
  • Leave & Time Off Breadth Time-off provisions are described as generous in some settings, including vacation availability from day one and extended holiday coverage. Flexible working arrangements and hybrid options further increase the perceived value of time-related benefits.

Airbus Insights

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The Company
HQ: Herndon, VA
52,655 Employees
Year Founded: 2014

What We Do

Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.

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