Commercial Director - Private Client & Corporate Services

Posted 3 Days Ago
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George Town, CYM
Hybrid
Senior level
Fintech • Financial Services
The Role
The role focuses on driving new business generation and revenue growth in the Americas, requiring expertise in client relationships and commercial negotiations.
Summary Generated by Built In
Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description

Purpose of the Job  

The core focus of this specific role is to drive the generation of new business and increase revenue for our business in the Americas. The successful candidate will work with the service line jurisdictional leadership team and will be expected to fully understand the services offered by each of the jurisdictions in which we operate. 

Depending on the experience / expertise of the candidate there may also be an element of local, operational oversight. Including, but not limited to, development of local proposition (in line with client demand), recruitment/training/management of local Corporate Services resource, providing billable services to our clients. 

Main Responsibilities 

  • To play a central role in the origination of valuable new business opportunities in line with the relevant business strategies, and to: 
  • Achieve and exceed personal new business targets including identifying and implementing new business acquisition initiatives. 
  • Build own sales pipeline by identifying and winning new business across our key service line distribution and servicing markets. 
  • Obtain a detailed understanding of both current and potential clients, with a focus on long-term client relationships and profitable revenue generation. 
  • Work collaboratively with colleagues and in particular with other Commercial Director and Associate Commercial Director professionals to achieve new business sales objectives. 
  • Lead deal terms throughout the sales cycle. 
  • Lead commercial negotiations in line with agreed parameters. 
  • Ensure that salesforce, Ocorian’s CRM system is updated with all Contact, Lead, Opportunity, Campaign and Activity changes on an ongoing basis. 
  • Comply with procedures for the maintenance of salesforce pipeline information, call reports, proposal templates, service / fee proposals and related financial analysis. 
  • Work with colleagues in other regions to build a collaborative sales culture. 
  • Position the business to be the best placed to capitalize on upsell and cross-sell opportunities with existing clients. 
  • Build the business' brand to generate quality leads via: 
  • Attendance and participation at industry events. 
  • Branded events 
  • Thought leadership articles, press releases, client newsletters. 
  • Develop and manage the intermediary and third-party services provider network (particularly onshore and offshore law firms, regulatory/start-up consultants, advisors, fund platforms, banks, auditors, technology vendors and (where appropriate) other services providers. 
  • Grow the business' reputation as a trusted provider of high-quality services with institutional investors, family offices, fund of funds, financial institutions, private banks and other allocators of capital via targeted marketing campaigns. 

#LI-AM1

Qualifications

Knowledge, Skills & Experience 

  • At least five years’ relevant experience selling our products & services (Private Client sales experience is essential)
  • Previously had trust experience 
  • An existing network in the Cayman Islands 
  • As a result of study and experience they will possess a comprehensive understanding and knowledge of relevant legislation and regulations insofar as it pertains to our industry allowing a consultative sell to target clients. 

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Skills Required

  • At least five years' relevant experience selling products & services
  • Private Client sales experience
  • Previous trust experience
  • Existing network in the Cayman Islands
  • Comprehensive understanding of relevant legislation and regulations
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The Company
1,529 Employees
Year Founded: 1971

What We Do

Expertise, trust & scale Welcome to Ocorian, a leading global provider of fund administration, capital markets, corporate and compliance solutions. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices We help our clients succeed by unlocking new value through expertise, trust and scale. Here's what sets us apart: Unmatched expertise: We deliver specialised, tech-enabled solutions grounded in extensive industry knowledge, ensuring our recommendations are tailored to your specific needs. Trusted partnerships: With over 8,000 clients globally, we've built a reputation for reliability and long-lasting partnerships. You can be confident you're working with a team that prioritises your success. Global scale, local focus: Operating across 20+ countries allows us to offer seamless service and support, no matter where you are located.

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