Commercial Director - Pay SMB

Sorry, this job was removed at 06:07 p.m. (CST) on Wednesday, Jan 21, 2026
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Bishopsgate, Runnymede, Surrey, England, GBR
In-Office
Software
The Role

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you? 

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

The role of Commercial Director Payroll SMB is a senior strategic leadership role responsible for driving the commercial success and market expansion of Access's payroll solutions within the Small and Medium Business segment. This position combines strategic vision, commercial expertise, and cross-functional leadership to accelerate growth whilst navigating the complex landscape of traditional payroll bureaus, direct SaaS customers and managed service providers

Day-to-day, you will be responsible for :

Commercial Strategy…

  • Driving market research across accountancy/bureau and direct SAAS markets& developing business cases for agentic pay system implementation and legacy system migration
  • Manage P&L responsibilities and budgeting for SMB Pay function

Business Objectives

  • Align OKRs & optimize migration metrics driving adoption
  • Manage complexity of serving accountancy bureaus vs direct end Vs Managed service users

Go-To-Market Strategy…

  • Execute GTM plans and drive sales through internal and cross-selling
  • Maximize speed to value and retention across customer segments
  • Develop differentiated messaging for bureau vs direct market

Product Lifecycle Management…

  • Manage dual-market complexity (accountancy / bureau, direct SAAS & MS)
  • Drive customer feedback loops to inform product roadmap & drive innovation

Metrics & Analysis…

  • Track, monitor and analyse differing metrics & patterns across market segments
  • Utilise and prioritise data

Virtual Team Leadership…

  • Lead cross-functional teams & have the ability to influence and align to stakeholder requirements
  • Drive accountability through metrics and clear objectives

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, even if your past experience doesn't align perfectly and you're not ticking every single box, you might just be the perfect fit for us. We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

 Love Work. Love Life. Be You

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. 

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.   

The Access Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Access Group and has not been reviewed or approved by The Access Group.

  • Flexible Benefits Benefits are positioned as flexible and personalized, supported by a platform that lets employees tailor their package and view total reward information. Salary sacrifice options such as Cycle to Work and holiday trading add further choice and customization.
  • Wellbeing & Lifestyle Benefits Health and wellbeing support is described as broad, spanning health cash plans, occupational health, dental cover, gym and eyecare schemes, and digital coaching resources. Lifestyle discounts and commuting-related perks are also highlighted as part of the overall offering.
  • Pay Growth & Progression Pay progression can be meaningful for some individuals, with examples of significant salary growth and promotions over time. Career development and internal growth opportunities are also framed as contributors to improved compensation outcomes for certain roles.

The Access Group Insights

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The Company
HQ: Loughborough
5,814 Employees
Year Founded: 1991

What We Do

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, the US and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Its innovative Access Workspace cloud solutions transform the way business software is used, giving every employee the freedom to do more of what’s important to them. Founded in 1991, The Access Group employs approximately 6,800 people.

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