The Product Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team.The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.
Responsibilities:
- Develop product requirements and conduct market readiness evaluations during testing phases to ensure product quality and performance goals are met
- Participate in cross-functional teams designed to resolve business issues related to technology projects with significant business impact
- Participate in technology projects for small product enhancements and minor customizations
- Document new products and/or changes to existing products, ensure smooth business implementation during launch process, and prioritize and validate potentially dynamic material from multiple sources
- Direct and oversee product life cycle including market demands, technology trends, and competitive field
- Apply knowledge across product marketing and contribute to the development of new techniques and improvement of processes and workflow for the product marketing function
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 0-2 years of relevant experience
- Working knowledge of different systems, theories, and practices relevant to a function
- Practical experience of multiple business cycles
- Knowledge of industry and competitor products/services
- Working knowledge of strategic direction of the function within the business as well as a solid conceptual/practical grounding in function and/or area of expertise
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated project management skills
Education:
- Bachelor’s degree/University degree or equivalent experience
BancaNet Empresarial Business Analyst.
This position will rotate into different areas of the BancaNet Empresarial to learn from the experiences and knowledge of others team members.
One of the goals of the position is BancaNet Empresarial NPS increase
The role will work closely with Banca Empresarial and PyMe segments, Contact Center, Fraud Prevention, Production Management, Digital tech teams to offer the best digital platform that enable business growth and let us have customer satisfaction, work with technology team in the stability plan of BancaNet Empresarial, identifying and structuring the customer issues.
Analysis of the customer complaints, identify root cause analysis and detect new opportunities to improve our channel.
In some cases, the role will support control teams to delivery monitoring evidence or mapping new MCA process related with the BancaNet Empresarial processes.
Excellent skills of communication and negotiation, the role will be in contact with bankers, executives and customers if needed.
Inglés intermedio indispensable
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Job Family Group:
Product Management and Development------------------------------------------------------
Job Family:
Product Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
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